Complaints Advisor

3 weeks ago


City of London Greater London, United Kingdom Capita plc Full time

Another traffic jam, train strike, bus has broken down, the cost of petrol ... won't affect you
Permanent remote working, fantastic team, opportunities to learn and develop, progression within the ER Hub and the rest of Capita, fast paced and rewarding role, fun environment, time banking ... oh yes, and lots to do to keep you out of mischief
As an ER Advisor in the ER Hub you will provide advice and expertise to managers and employees, covering all employee relations issues and employment legislation, across Capita (UK and ROI), and you will play a key part in our continued success.
We work Monday to Friday, 37.Come and join us on a fixed term contract- what's not to like?
Please note this is a fixed term contract for circa 5 months What you will be doing?

AWOL, Performance, Disciplinary and Grievance
Flexible Working

Raising awareness of the importance of undertaking maternity, DSE, stress and other risk assessments. Excellent written and telephone communication skills
Remote working
A competitive basic salary
23 days' holiday (rising to 27) with the opportunity to buy extra leave. We are even trialling time banking which, if continued, will mean you can have an extra 12 days off per year
Flexibility through time banking
Opportunities to develop and progress
Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more
We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. During the application process, you'll be asked to share your personal characteristics and data with us. This helps us understand our audience so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive.
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