Collections and Recoveries Specialist Advisor
1 month ago
Role: Specialist Collections Advisor
Leeds (Office Based)
Full Time: 40 hrs per week
We are looking for a Specialist Collections Advisor to join our innovative Operations Team in Leeds
As a Specialist Collections Advisor, you will be responsible for handling inbound and outbound calls, speaking to our customers in different financial positions, tailoring affordable repayment plans to help them on the road to financial recovery. The role is 100% telephone based and involves managing a large volume of customer accounts on a daily basis.
We have been a leading Debt Management business for over two decades. 250 people from North and West Yorkshire who provide excellent customer service to all our clients and extended customers. Our Mission is simple: ‘Helping our clients efficiently manage their customers by providing high quality investigative and debt recovery specialists who deliver innovative and market-leading services’.
As our Specialist Collections Advisor, you will be responsible for the following:
Adhering to Data Protection Laws
A discretionary annual bonus for a job well done.
A fantastic culture with little perks along the way including flexible working, family leave. Simply Health Rewards Package – Cash back on Optical, Dental, Physiotherapy, Prescription charges and much more
Counselling Service, discounted Gym Membership and much more.
Loyalty reward for Length of service including increased holiday entitlement.
Our interview process is tailored to each role and can be in person or held remotely. We recognise that diversity drives our creativity, resilience, and success and makes our business stronger. Due to the nature of our business, all offers of employment are subject to satisfactory background and vetting checks, including employment references, DBS (basic), credit file search
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