Property Manager

2 weeks ago


Southampton, United Kingdom Jackson Sims Recruitment Full time

Senior Property Manager
We are looking for a Senior Portfolio Manager to help the team manage a portfolio of prime Freehold/long leasehold residential block properties.
You will be the integral leader of a team, reporting to the Director of Block Management with line manager responsibility for PM and Asst PM and helping us to provide outstanding customer service.
Full time: Monday to Friday 9am 5.30pm.
Qualifications: Senior Property Manager
Min 5 years experience in Block management - ideally managing prime blocks/estates
Senior Property Manager
Primary responsibility for the delivery of a quality property management service to a portfolio of residential buildings.
Work in conjunction with the Head of Property Management, Operations Manager,
Surveying Team and Accounts Department to deliver a seamless service.
Be open to opportunities and commercially proactive in new business acquisition
Main Duties (to include) Senior Property Manager
Finance
To drive the production of annual service charge budgets for properties complete with supporting notes, and ensure client agreement is obtained before demands are issued.
Verify and approve supplier invoices, passing approved invoices to the Accounts
To be ultimately responsible for service charge expenditure across the portfolio.
To create a yearly schedule of site inspections across your portfolio based on location, required frequency and needs of each property.
To proactively ensure that you meet the site inspection schedule with regards to attendance at properties, completing a site inspection form and identifying matters on site.
To deliver the section 20 process and work with the surveying team in completion of major projects, in accordance with the Managing Director who oversees the whole project schedule.
To ensure that the relevant service contracts are in place, e.g. for boilers, lifts, entry phones, television aerials, drains, security, roller shutters, fire protection etc etc for all properties.
To regularly review service contracts, agree service levels, identify necessary preventative maintenance and pre-authorise expenditure within agreed parameters (certainly within the confines of the Section 20 thresholds for works and long-term agreements).
To oversee the assistant property managers to ensure correct contractor allocation, timescales are in place, and that they chase and close down all open works orders to ensure prompt, effective maintenance works are completed via a tracker.
Work with the panel of contractors and the assistant property managers to ensure excellent and prompt completion of orders and report to the operations manager regarding weekly progress.
To take responsibility and to ensure action on Health and Safety reports (fire risk assessments, water hygiene, asbestos, LOLER,) and arrange for the necessary rectification measures.
Liaise with Health and Safety consultants and contractors, where required.
Perform excellent customer service to all clients and customers as part of the PM team, in terms of all incoming communications, phone calls, walk-ins, emails, letters etc. Demonstrate proactive engagement with clients and leaseholders, ensuring all are kept abreast of issues at the building which may impact on them.
To ensure set-up of new insurance claims and in progressing these claims with the brokers via the required steps. To report on claim progress to Head of Block periodically.
Legislation / Training
Keep abreast of relevant legislation affecting the property management industry and where appropriate, share information learned with colleagues.
Attend training courses, obtain personal industry qualifications and improvement opportunities or seminars.
To mentor, guide, develop and manage an assistant & property manager supporting you in your role.
Jackson Sims Recruitment, specialists in Real Estate, covering Block & Estate Management, Property Management, AST, PRS, Build to Rent (BTR), Facilities Management, Concierge and Financial & Accounting Services, operating in London and throughout the UK. Should you be a candidate or client working in Real Estate, we have a multitude of recruitment services that can be tailored to you.
By applying for this advert, we may forward your CV to the client, please visit for information on our privacy policy. Jackson Sims Recruitment, experts in property & people.
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