Account Coordinator

2 weeks ago


Gloucester Gloucestershire, United Kingdom Hays Full time

Collections Coordinator Your new company
Leading veterinary care provider in Keynsham.
As a Collections Coordinator within the Central Collections and Support Team, you will play a role in ensuring the support of clients with the timely repayment of their outstanding account balances, as well as support wider debt collection activities. Reporting to the Collections Team Lead, your primary focus will be on client collection activity and workflow optimisation. The hours are Monday to Friday, 09:00-17:00. The role is hybrid working. This is a temporary contract for 1-3 months. Collections: Proactively and successfully manage a portfolio of debt cases, maximising collections whilst ensuring the fair and consistent treatment of clients, following procedures and legal and regulatory guidelines.
Compliance: Adhere to all relevant laws and regulations governing debt collection practices.
Continuous Learning: Participate in training and development programs to enhance skills and drive your own development whilst staying updated on industry best practices.
Data is driven an analytical mindset with the ability to maximise collection rates and identify and implement process improvements.
Knowledge of relevant legal and regulatory frameworks.
Excellent Excel and PowerPoint skills
Free onsite parking



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