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Accommodation Manager

4 months ago

South Cambridgeshire Cambridgeshire, United Kingdom DiSRUPT Full time

Luxury Student Accommodation Management
Join our team at CRM Students and be part of delivering outstanding accommodation experiences to Students. We are committed to inclusivity, luxury, and personalized service, ensuring every resident feels valued and at home.
Your Role: As a vital member of our Accommodation Management Team, your primary focus will be on maintaining our high standards of service and luxury living. You'll oversee the day-to-day management of one of our properties in Cambridge, ensuring every aspect of our facilities meets and exceeds expectations for the Students that live there. 
The ideal person would be someone who is open to a challenge and can bring some new innovative ideas as well as current knowledge and experience within PBSA, Hospitality, Hostels or Events Management
Ensure there is a good range of sales and marketing activities to ensure the building is full of student residents.
Conduct daily administrative tasks with precision and care, catering to the needs of our students, staff, and clients.
Establish and uphold professional standards to ensure impeccable hygiene and comfort within our accommodations.
Proactively maintain the building, equipment, and furnishings to uphold our luxury standards, promptly addressing any defects or issues.
Provide excellent face-to-face customer service, being readily available to address queries and concerns.
Maintain meticulous records in collaboration with the Accommodation Management Team and uphold safety standards at all times.
Exceptional face-to-face and phone-based customer service skills, ensuring every interaction leaves a positive impression.
Confidence in engaging with clients and customers, building rapport and trust.
Excellent Team Management with ability to motivate, develop and manage staff effectively.
Join Us: If you're passionate about delivering unparalleled service in a luxurious environment and thrive in a customer-centric role, we want to hear from you.