Hybrid Officer
3 weeks ago
Do you have a passion for customer service? If you want to make a difference in people's lives and have experience of working in benefits, housing income or another related area, we want to hear from you
Our friendly and high performing income management team are responsible for income collection as well as providing guidance to customers on subjects like benefits and income maximisation. Some experience in housing or benefits advice would be helpful. It is a vital role, and is essential in helping us provide safe, secure and warm homes to over 100,000 people. More than that, it's about building trust, developing relationships and enabling people to achieve more and build a brighter future for themselves.
This role is full time and available as a 6 month fixed term contract. An Enhanced DBS check as well as a full driving licence and access to a vehicle is required.
Experience in a front-line customer-facing role within a general needs housing environment, or a similar background relevant to income collection
An understanding of housing benefit, universal credit and welfare reform legislation would be an advantage
A full driving licence and access to a vehicle
The closing date is Sunday 19 May.
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