Enterprise Change Management Analyst, Vice President
2 weeks ago
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in project and programme management, change management and stakeholder management to Citi’s Transformation Management Team.
By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
The Enterprise Change Management (ECM) Manager is responsible for establishing and overseeing an Enterprise Change Management framework at Citi. ECM has the authority to create policy and standards, define roles and responsibilities, monitor process compliance to policy and standards, drive management reporting and metrics, and define change management requirements. The Change Review and Business Engagement Lead is a new role that will provide execution oversight for change activities.
The COO’s Enterprise Change Management (ECM) team is seeking to hire a Change Review and Business Engagement Manager to fulfill a senior deployment role critical to a newly established centralized function focused on change management. The Change Review and Business Engagement Manager will develop and implement a robust set of processes to provide execution oversight for high risk changes. The oversight processes must guard against missed or delayed identification, assessment or response to existing and emerging risks within the change portfolio. The Change Review and Business Engagement team will be actively engaged in change oversight, applying a risk-based approach. Provide support and validation of adherence to Citi’s change activity, focus on high risk changes.
Monitor changes that require review and engage Change Sponsors and other stakeholders across businesses/functions.
Possess a deep understanding of industry Change Management and / or Program and Project Management leading practices.
Build close partnerships with business / function leadership, the Citi Functions that Govern Change, Citi’s Lines of Defense and other stakeholders to positively impact overall delivery of change activity in a meaningful way.
Interact with Citi’s CAO office for escalation based on established criteria and thresholds.
Provides in-depth analysis with interpretive thinking to and is able to synthesize complex data.
Industry experience in successful hands-on Change Management or Program Management and governance of enterprise level initiatives, programs and projects through the full change lifecycle.
Demonstrated project and program management skills and methodologies.
Proven interpersonal, management and prioritization skills.
Proven ability to work with cross-functional teams in a Financial Services global environment.
Individual should be analytical, flexible, team-oriented, have good interpersonal, communication, and follow-up skills with strong attention to detail and ability to multi-task.
Experience interacting with Risk Management and Audit a plus.
Technical proficiencies in MS Word, Excel, and PowerPoint and Microsoft Project.
Familiarity with Citi systems like PTS 2.0, iCAPS and other risk management systems is a plus.
BS/BA (Bachelor) degree or equivalent combination of education/experience.
This is a role that will offer you the opportunity to build an in-depth knowledge of change management and transformation. Every day there will be new business challenges that will help you develop new skills that can drive your career.
We work hard to have a positive financial and social impact on the communities we serve. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
Generous holiday allowance starting at 27 days plus bank holidays; A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Job Family Group: Project and Program Management
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Job Family: Program Management
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Time Type: Full time
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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .
View the EEO Policy Statement .
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