1 Threadneedle Street

4 weeks ago

United Kingdom Nationwide Full time

At the same time we are investing in the Operational Risk Oversight team in the second line of defence. As Head of Operational Resilience and Third Party Risk Oversight , this Senior role provides a compelling opportunity to lead a part of the Operational Risk Oversight team, supporting the Operational Risk Oversight Director, who reports directly to the Chief Risk Officer as part of the independent Second Line Risk function.
We’re looking for a talented individual to provide strategic leadership of our Operational Resilience and Third Party risk oversight agenda, working closely with the first line risk owners, Exco members, senior leadership teams, as well as partners across the Society’s 3 Lines of Defence and UK Regulators.
To meet these expectations, operational resilience is a fundamental part of the Society’s strategy and continues to be a significant area of regulatory focus. You and your team will play a critical role in ensuring Nationwide’s operational resilience framework and Third Party Risk framework is robust, effective, and aligned with regulatory requirements. You’ll be responsible for overseeing risk management practices related to operational resilience, business continuity, crisis management, and third party risk.
At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, at one of our offices. You can also find out more about our approach to hybrid working here .
To provide services to customers and internal functions, Nationwide uses a network of third parties to support with areas such as IT infrastructure and support and back office processing. When outsourcing activities to third parties, Nationwide retains responsibility for all services and the associated risks. You and your team will play a critical role in ensuring Nationwide’s operational resilience framework and Third Party Risk framework is robust, effective, and aligned with regulatory requirements. You’ll be responsible for overseeing risk management practices related to operational resilience, business continuity, crisis management, and third party risk.
To provide strategic leadership to the team in delivering its objective to provide assurance to executive management and the Board Risk Committee on the adequacy and effectiveness of risk management across the COO portfolio to mitigate key operational, regulatory and conduct risks.
Providing effective Oversight on operational resilience and third party risk activities, and relevant change initiatives to ensure that risks have been fully considered and agreed through appropriate governance. You will employ various approaches which include “Close and Continuous” oversight, and undertaking risk and control based “formal oversight reviews”.
Through oversight of the Procurement function and the Third Party Risk team you will monitor the highest risk suppliers, their performance, and the effectiveness of the control environment employed to manage them.
Working with your team and key stakeholders to lead the second line oversight approach on Nationwide’s achievement of relevant regulatory obligations. Assessing business area compliance against the Enterprise Risk Management Framework (ERMF) requirements. The ERMF includes business and regulatory requirements on; risks, controls, policies, and scenario analysis.
Maintaining high value relationships at Exco / Exco -1 level with a sufficient depth of understanding of their business area deliverables, priorities and risks. You will ensure that the key priorities and risks are sufficiently prominent and accounted for.
Providing effective insight and presenting at risk and control governance forums/committee
Deputising for the Operational Risk Director and other senior members of the team as required
This isn’t a generic risk role. We will need you to have a demonstrable track record of risk and control leadership within a Retail Banking/Financial Services firm. You will have experience of providing oversight on both 3 rd Party Risk and Operational Resilience with a clear focus on regulation.
With strong critical thinking, you’ll comprehend and assimilate information rapidly, break down complex problems and provide support and challenge to risk owners in a clear and understandable way to suit different audiences, from Board level through to wider colleague engagement.
It’s also about being clear, precise, and using language that we and, importantly, our customers and members can understand.
Push for better - Thisisabout aiming high and constantly looking for better in how we work together and serve our customers and members.
A personal pension – if you put in 7% of your salary, we’ll top up by a further 16%
~ Life assurance worth 8x your salary
~ A great selection of additional benefits through our salary sacrifice scheme
~ Access to an annual performance related bonus
~ Access to training to help you develop and progress your career
~30 days holiday, pro rata
~ Nationwide is the world’s largest building society. As a building society, we’re owned by our members – that’s our customers who have their current account, mortgage or savings with us.

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