Specialist Building Claims Handler

4 weeks ago


East Sussex, United Kingdom Hastings Direct Full time €25,000

We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We provide insurance for over three million customers, but we know there's even bigger opportunity out there. Managing your own portfolio of high value claims (c.100 claims) to include gathering information to enable the early arrival at the correct liability decision giving consideration to economic settlement

Acting as a technical referral point to junior claims colleagues, driving a commercial view through referral replies and utilising these to develop their technical skills

Providing support to our Bodily Injury Unit team through mentoring, training and other projects designed to increase their technical skills and development

Ensuring all cases over your own financial handling authority are referred to your mentor at agreed times

Substantial knowledge and experience of settling claims in excess of £25k, including litigation

Colleague coaching and development knowledge, with good team working/building skills

We focus on getting it right for our colleagues, customers, company, and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Attractive salary based on experience (pay reviews also completed each year)

Flexible Working

- We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home.

Competitive Bonus Scheme

- All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings' performance against our business goals and your own personal performance.

We like to help our colleagues take a proactive approach in keeping themselves well, that's why we fund our colleagues to be able to claim against everyday health care through our healthcare cash plan.

Financial Wellbeing

- As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes - discounts and cashback at everyday retailers and on our own products, fee free independent mortgage advice, and free access to financial wellbeing support.

Mental Wellbeing Programme

- At Hastings Direct we understand that mental health cannot not be scheduled, that's why we have a range of support to help you keep yourself well. We have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs

25 days annual leave +bank holidays, with the option to buy or sell one of your contracted weeks, access to private healthcare, dental plans, discounted health assessments, cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve

We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status.


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