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Event Delivery Coordinator

2 months ago

England, United Kingdom Chartered Management Institute Full time €25,000

Location: Hybrid. Working from Home/London Based (Flexible working with occasional travel to London or Corby offices around the needs of the business)

Reports to: Event Delivery Manager

Salary: £25,000 plus excellent benefits

Closing Date: Fri 26th July 2024

About the role:

As an Event Delivery Coordinator at CMI, you'll be at the heart of driving member engagement and community growth through meticulously planned and executed events. Reporting to the Event Delivery Manager, you'll work closely with various teams to deliver a diverse portfolio of virtual, hybrid, and in-person events, ensuring every detail aligns with CMI's high standards. Your role involves coordinating logistics, managing budgets, enhancing event experiences, speaker liaison and collaborating with key stakeholders to drive success. This dynamic position offers the flexibility of working from home with occasional travel, requiring a proactive, adaptable professional who thrives in a fast-paced environment and embodies CMI's values and professionalism.

Responsibilities:

  • Support Event Planning: Assist the Head of Events and Senior Event Manager in developing event plans to increase member engagement and grow the CMI community.
  • Virtual and Hybrid Events: Administer, produce, and deliver virtual events, end to end using CMI’s event delivery platforms and support hybrid event delivery.
  • In-Person Events: Manage the administration, production, and delivery of in-person events from conception through post-event analysis, ensuring adherence to processes, procedures, budgetary controls, and brand standards.
  • Event Portfolio Development: Aid in the development of virtual and hybrid events.
  • Event Administration: Ensure high standards in event administration and follow-up processes, both online and on-site, to meet departmental KPIs.
  • System Optimisation: Ensure effective use of event booking administration and systems.
  • Process Improvement: Evaluate processes and suggest evidence-based improvements based on stakeholder feedback.
  • Marketing Coordination: Work with the marketing team to produce and promote event assets and digital content.
  • CMI Representation: Act as a credible ambassador for CMI, embodying its values and professional code of conduct.
  • Adaptability: Fulfil job responsibilities professionally, adapting to changing circumstances and reprioritising as needed.

Key Functions:

  • Increase member engagement and retention.
  • Deliver administrative and event services.
  • Ensure effective communication and coordination with networks, committees, and senior leaders.
  • Play a key role in developing regional networks and increasing engagement

Success Criteria:

  • Successful delivery of a program of events.
  • Increased member engagement and retention.
  • Effective stakeholder engagement and collaborative working.

About you:

We are an inclusive employer and welcome all diverse backgrounds, where individuality is celebrated, creating both a forward-thinking team and a supportive space for everyone in the CMI team. We actively invite applications from diverse cultures and experience.

  • We are looking for someone who can enhance our culture and align with our core values. We want someone who is ‘Passionate’ in making a positive difference to the skills of managers and leaders, ‘Practical’; with the ability to make quick and smart decisions, ‘Progressive’ about creating a better future and maintaining a ‘Professional’ code of conduct, through being accountable and ethical in everything that we do.
  • Ideal candidates for the role will be proactive, adaptable professionals with strong organisational skills and a meticulous attention to detail. They should possess proven experience in managing various types of events, including virtual, hybrid, and in-person formats, and have the technical proficiency to use event platforms and management software effectively. Excellent communication and collaboration skills are essential for working with diverse teams and stakeholders, while a customer-focused mindset ensures high levels of member engagement and satisfaction.
  • Above all, we’re seeking a dynamic team player eager to dive in and create exceptional, high-impact events for our members.

Why CMI:

Are you looking to join a dynamic and ambitious organisation? At CMI, new leadership and management strategies are at the fore-front of what we do. We know the importance of fresh ideas and encourage new perspectives. We are a not for profit, Sunday Times Best Company To Work for 2023, with a Platinum Accreditation with Investors in People. We offer an engaging, flexible and collaborative culture with a wealth of opportunity for professional development.

It doesn’t stop there. We believe we are only as good as the people that work at CMI and in turn offer a competitive benefits package for all employees:

  • Flexible working - whether that’s from home or in the office; wherever works best for you. We are not a traditional 9 to 5, we are flexible with what hours you work and when you work
  • 21 days’ holiday + 8 days’ Bank Holiday + 4.5 days allocated for CMI holiday over Christmas and New Year period - with annual leave days increasing with length of service and the opportunity to buy and sell holiday
  • Wellbeing and mental health - in-house mental health first-aid trainers, BUPA Employee Assistance for 24 hour support and access to Kooth, an online mental health platform
  • Inclusion at our core - Our colleague-led Inclusion Hubs for Ethnicity, LGBTQIA+ and MPeople (Menopause) are open for anyone to join
  • CMI membership - take advantage of our amazing courses and become a Chartered Manager. Plus, CMI will pay your professional membership to one additional organisation of choice
  • Rewards and Recognition scheme - cash prizes awarded to employees throughout the year
  • Socials - with an active social team, we have a book club, baking club, Pilates classes and regular team outings
  • Pension - we add an extra 6% of your gross salary to your pension pot every month after 3 months

About us:

The Chartered Management Institute (CMI) sets the Professional Standard in Management and Leadership. We have worked with businesses and education providers to inspire people to unleash their potential through qualifications, apprenticeships and training to become skilled, confident and successful managers and leaders, resulting in Chartered Manager status - the ultimate management accolade, which is proven to boost individuals’ career prospects, management capability and impact in the workplace.

Personal data which you provide through your application will be used for recruitment purposes only. For further details, see our privacy policy on our website. By submitting your CV/application, you are agreeing for your data to be used this way.

We reserve the right to close this vacancy earlier than advertised should we receive a high number of suitable applicants.