Dutch Hybrid Customer Care

1 month ago

Belfast, United Kingdom Lightspeed Restaurant Full time

Full training is provided on-site in our Belfast office for the first month, then this will be a hybrid position (office days: Our customers are business owners of Webshops or retail stores, in this role you’ll be there first point of contact to help them out. We believe that customer support is more than just providing answers to our customers’ questions. By providing excellent customer service you will have direct impact on the customer’s ability to further grow their online business. 
Taking care of customer satisfaction by providing excellent technical support and personal service to our customers over the phone, via e-mail or chat;
Become an expert in the field of E-commerce & Retail by learning all about our products Omni-channel and eCommerce; (check this video )
Share ideas on how we can innovate or improve our business to ensure the best customer experience and support our customers in their success. 
Try a demo and get convinced you can offer these customers the right support 
We are proud for getting recognised by our customers on amazing customer service.
Proven experience in customer service with technical support;
Dutch & English fluently in written and verbal communication skills;
You care about details and go the extra mile in customer service;
Ability to multitask and balance multiple responsibilities as well as requests that come in from different sources (email, phone,chat);
You’re resourceful but also enjoys to work in a team environment (we work together 3 days in the office)
Knowledge or experience with Online shops, Retail or Webshop
Additional language skills (German or French)
You follow up on digital technology 
Ability to do your job in a truly flexible environment;
Genuine career opportunities in a company that’s creating new jobs everyday;
Lightspeed share scheme (we are all owners) 
Company pension program
Mental health online platform and counselling & coaching services
Paid leave and assistance for new parents
Great Office space, right near Westerpark Amsterdam (we serve daily fresh lunches)
Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

  • eComm Customer Support

    1 month ago

    Belfast, United Kingdom Lightspeed Full time

    Hi there! Thanks for stopping by We’re looking for Technical Support to join our Retail Support team in Belfast from 17th June. Full training is provided on-site in our Belfast office for the first month, then this will be a hybrid position (office days: Tuesday, Wednesday, Thursday) Our customers are business owners of Webshops or retail stores, in...

  • eComm Customer Support

    2 days ago

    Belfast, United Kingdom Lightspeed Full time

    Hi there! Thanks for stopping by We’re looking for Technical Support to join our Retail Support team in Belfast from 17th June. Full training is provided on-site in our Belfast office for the first month, then this will be a hybrid position (office days: Tuesday, Wednesday, Thursday) Our customers are business owners of Webshops or retail stores, in...

  • Sales Development Representative

    1 month ago

    Belfast, United Kingdom Market Resource Partners Full time

    Title: Dutch Sales Development Representative Location: Belfast, Northern Ireland Engagement: Full-time Market Resource Partners (MRP) have new opportunities for Dutch speaking sales professionals to join us in our Belfast City Centre offices. Positioned for yet another year of growth, we are looking for ambitious professionals focused on building a...

  • Ecomm Customer Support

    1 month ago

    Belfast, United Kingdom Lightspeed Commerce Full time

    **Hi there! Thanks for stopping by** We're looking for Technical Support to join our Retail Support team in Belfast from 17th June. Full training is provided on-site in our Belfast office for the first month, then this will be a hybrid position (office days: Tuesday, Wednesday, Thursday) Our customers are business owners of Webshops or retail stores, in...

  • Ecomm Customer Support

    1 month ago

    Belfast, United Kingdom Lightspeed Full time

    Hi there! Thanks for stopping by We’re looking for Technical Support to join our Retail Support team in Belfast from 17th June. Full training is provided on-site in our Belfast office for the first month, then this will be a hybrid position (office days: Tuesday, Wednesday, Thursday) Our customers are business owners of Webshops or retail stores, in this...

  • Account Manager

    1 day ago

    Belfast, United Kingdom Concentrix Full time

    Job Title: Dutch Speaking Associate Account Manager Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap. Job Description The Associate Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their...

  • Account Manager

    4 days ago

    Belfast, United Kingdom Concentrix Full time

    Job Title: Dutch Speaking Associate Account Manager Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap. Job Description The Associate Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their...

  • Account Manager

    3 weeks ago

    Belfast, United Kingdom Concentrix Full time

    Job Title: Dutch Speaking Associate Account Manager Job Description The Associate Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. Responsible for managing the client’s customers end-to-end, by renewing,...

  • Account Manager

    2 days ago

    Belfast, United Kingdom Concentrix Full time

    Job Title: Dutch Speaking Associate Account Manager Job Description The Associate Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. Responsible for managing the client’s customers end-to-end, by renewing,...

  • Account Manager

    2 days ago

    Belfast, United Kingdom Concentrix Full time

    Job Title: Dutch Speaking Associate Account Manager Job Description The Associate Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. Responsible for managing the client’s customers end-to-end, by renewing,...

  • eComm Customer Support

    3 weeks ago

    Belfast, United Kingdom Lightspeed Restaurant Full time

    Belfast, Northern Ireland, United Kingdom Hi there! Thanks for stopping by We’re looking for Technical Support to join our Retail Support team in Belfast from 17th June. Full training is provided on-site in our Belfast office for the first month, then this will be a hybrid position (office days: Tuesday, Wednesday, Thursday) Our customers are business...

  • Account Manager

    2 weeks ago

    Belfast Metropolitan, United Kingdom Concentrix Full time

    Job Title:Dutch Speaking Associate Account ManagerIs your CV ready If so, and you are confident this is the role for you, make sure to apply asap.Job DescriptionThe Associate Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their...

  • Account Manager

    2 days ago

    Belfast Metropolitan, United Kingdom Concentrix Full time

    Job Title:Dutch Speaking Associate Account ManagerIs your CV ready If so, and you are confident this is the role for you, make sure to apply asap.Job DescriptionThe Associate Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their...

  • Underwriter - Lightspeed Capital (Dutch Speaker)

    1 week ago

    Belfast, United Kingdom Lightspeed Commerce Full time

    **Hi there! Thanks for stopping by**: Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place! We're looking for an **Underwriter - Lightspeed Capital (Dutch Speaker)** to join our global LS Capital team. You'll be responsible for all aspects of underwriting, boarding, and risk, you will be the...

  • Dutch Speaking Account Manager

    3 weeks ago

    Belfast, United Kingdom Webhelp Full time

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Apply Now Job Title: Dutch Speaking Account Manager Job Description The Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their...

  • Account Manager

    3 weeks ago

    Belfast, United Kingdom Concentrix Full time

    Job Title: Dutch Speaking Associate Account Manager Job Description The Associate Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. Responsible for managing the client’s customers end-to-end, by renewing,...

  • Account Manager

    2 days ago

    Belfast, United Kingdom Concentrix Full time

    Job Title: Dutch Speaking Associate Account Manager Job Description The Associate Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. Responsible for managing the client’s customers end-to-end, by renewing,...

  • Account Manager

    2 days ago

    Belfast, United Kingdom Concentrix Full time

    Job Title: Dutch Speaking Associate Account Manager Job Description The Associate Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. Responsible for managing the client’s customers end-to-end, by renewing,...

  • eComm Customer Support

    2 days ago

    Belfast, United Kingdom Lightspeed Commerce Full time

    Hi there! Thanks for stopping by We’re looking for Technical Support to join our Retail Support team in Belfast from 17th June. Full training is provided on-site in our Belfast office for the first month, then this will be a hybrid position (office days: Tuesday, Wednesday, Thursday)Our customers are business owners of Webshops or retail stores, in this...

  • Dutch Support Specialist

    2 months ago

    Belfast, United Kingdom BSNI Full time

    As part of Lightspeed’s Support team, you will be the first point of contact with our customers, and therefore you will be dealing with a wide variety of requests. This in turn allows you to work closely with multiple different teams at Lightspeed. We believe that customer support is more than just providing answers to our customers' questions, so together...