Tech Specialist

2 months ago

London, United Kingdom Lunaphore Technologies, Inc. Full time

Lunaphore Technologies S.A. is a Swiss company born in 2014 with the vision of enabling spatial biology in every laboratory. Lunaphore provides solutions based on a game-changing chip technology that can extract spatial proteomic and transcriptomic data from tumors and other tissues, transforming any assay into multiplex spatial biology with an intuitive approach.
We are a team of innovators dedicated to empowering researchers in immunology, immuno-oncology, and neuroscience to push the boundaries of scientific discovery and drug development. We build solutions that simplify technology adoption of spatial biology to support the development of diagnostic tools and streamline clinical trials, ultimately improving patient outcomes.
In this role, you will be responsible for delivering on-field support for both pre- and post-sales activities, collaborating closely with direct customers and channel partners.
You will play a crucial role in establishing and overseeing the Field Applications Support functions in Europe, with occasional involvement in the United States.
Run staining assays on the setup for testing protocols
Collaborate effectively with Sales, Marketing, Customer support, and R&D in order to address customer needs and provide high-quality support
Help define customer requirements and applications for new products
This position includes mandatory frequent traveling to customer sites (50-70%) where necessary
Remote employees are required to travel to the Swiss site on request to support customer application activities
#LI-remote
At least 3 years of commercial field applications experience in the life science environment. D. scientist with a proven desire to travel, support customers, and succeed in a commercial company will be considered
You are hands-on and feel confident testing assays in a laboratory environment. You are skilled in managing technical work in the field
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