Senior Digital Capability Manager

4 weeks ago

Blackpool Lancashire, United Kingdom DWP Digital Full time €55,557

We're looking for a Senior Capability Manager to join our Practice Excellence team. We're responsible for building capability in our teams and people to ensure that DWP Digital can build, improve and maintain digital products and services for millions of people.

We have a really important role enabling and assisting DWP Digital to reach its strategic objectives.

Our goal is to build capability by better learning, hiring and collaborative working. Together we will continue to build an inclusive, engaging and effective working environment, where high performing teams can achieve their best.

So what will I be doing? What is a Digital Capability Manager?

As our Senior Capability Manager you will act as the link between our directorates and our professions.

That means you will help connect the teams our people work on, to deliver big projects and change, and the communities of practice our people are part of, for example as a software engineer or UX professional.

You'll manage a small team working, measuring and improving capacity and standards across DWP Digital.

Using your excellent communication and influencing skills, you'll identify and partner with a multidisciplinary stakeholder network. When they need advice, guidance and influence to implement a capability development program, you'll be there.

You will create regular reporting packs to communicate project progress to stakeholders, and mitigate identified risks. You'll need to have experience in managing large data sets, to highlight issues, trends and to showcase opportunities.

You'll be experienced in bringing people on board and on the journey - managing end-to-end projects, especially related to organisational change.

The project topics you will work on may include organisational restructures; defining and developing people focused strategies; staff engagement survey action planning; helping to monitor change adoption, reporting on change effectiveness, conducting lessons learned relating to change effectiveness.

You will also have chance to develop professional networks across DWP and with other Government Departments to ensure that you are at the forefront of delivery excellence for building organisational capability which meets our current and future needs.

Essential Criteria

You'll need to demonstrate the following, with examples, in your application:

Leading the development, management, governance and delivery of Objectives and Key Results to facilitate a step change across Digital and drive improvement in Capacity, Capability, Community and Standards.
  • Implementing and monitoring strategic capability build at an organisational level, you will ideally have previous experience in capability build, preferably within a Digital/IT environment.
  • Leading projects, including risk/impact management; enabling both change internal to the Digital Capability team and also external i.e. pan-Digital that impacts stakeholders across multiple Practices and Directorates and ensure that future strategies align with wider strategic priorities.
Communicate with others in a clear, honest and enthusiastic way in order to build trust and influence outcomes. Explain complex issues in a way that is easy to understand. Take into account people's individual needs. Deliver difficult messages with clarity and sensitivity, being persuasive when required.

Details. Wages. Perks.

Location: You'll join us in one of the following office locations: Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield.

Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face-to-face in a hub.

Pay: We offer competitive pay of £55,557

Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth £16,094.

Holidays: A generous leave package starting at 26 days rising to 31 days over time.

We have a broad benefits package built around your work-life balance which includes:

  • Flexible working including flexible hours and flex-friendly policies
  • Time off volunteering and charitable giving
Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more
  • Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
Sports and social activities
  • Professional development, coaching, mentoring and career progression opportunities.

CLICK APPLY for more information and to start your application.

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