The Not Forgotten

3 weeks ago

London, United Kingdom Confederation of Service Charities Full time

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We have an exciting opportunity to join our Events team at The Not Forgotten as a hands-on operational Events Manager. We are looking for a professional events coordinator who seeks greater autonomy and managerial responsibility, while still being an expert at and willing to deliver the nuts and bolts of a wide variety of events within a very small team. This is all about exceptional people skills, pragmatic event delivery and ensuring maximum impact for our beneficiaries/benefactors/supporters in support of the Head of Events (Delivery) and Head of Fundraising.

Benefits for an Events Manager choosing to work with TNF include :

  • Full time competitive annual salary.
  • Contracted to work 35 hours per week Monday to Friday, possible infrequent evening or weekend work required to meet the needs of the charity.
  • Pension (after probation).
  • Generous annual leave allowance.
  • Flexible working with the expectation to attend routine business rhythm in London office in person.
  • Sickness allowance (after probation).

In return for this we are looking for someone who :

  • Can provide general end-to-end support on the delivery of the full range of monthly events, including creating venue bookings, venue co-ordination, setting up ticketing, handling beneficiaries/benefactors/supporters queries, sharing updates with the team, dealing with venues, issuing beneficiaries/benefactors/supporters information, badging, event preparation, onsite registration and problem solving, as well as post event wash-up tasks, such as beneficiaries/benefactors/supporters thank you emails.
  • Will support the Head of Events (Delivery) in organising and delivering a range of internal, beneficiary, remembrance and VIP event programmes and contributes to the wider team working across the charity and ability to work independently and plan own workload and get going with projects on your own.
  • Is a strong team player, an effective problem-solver and communicator, proficient in MS Office 365, and possess CRM experience, with sound data analysis and visualisation skills including ability to convey complex and multi-source data to different stakeholders.
  • Is a strong analytical thinker and excellent data literacy (and attention to detail), combined with the ability to present insights in accessible and relevant ways.
  • Will be robust, confident ‘can do’ attitude that thrives on challenges and calm under pressure and understands the charity sector.
  • Has excellent interpersonal skills, including persuasion, diplomacy, networking, and ability to represent the charity effectively as well as negotiate with various stakeholders.

Key responsibilities:

  • Working to the Head of Events (Delivery) and Head of Fundraising to enable the delivery of events, including in person.
  • Support the Head of Events (Delivery) to carry out data queries for campaigns, recording contact histories, campaign links and source codes.
  • Assist the Head of Events (Delivery) to create and manage the events budget and support annual budgeting, quarterly forecasting and regular reporting.
  • Handle incoming calls from existing and potential beneficiaries, benefactors or supporters, providing information on TNF events availability and assisting with registering.
  • Planning, co-ordinate and deliver an annual programme of relevant and accessible activities, events, and outings that keep beneficiaries engaged, and active.
  • Update mailing lists and implement and record bulk communications (e.g. e-newsletters) on the database.
  • Representing the TNF at a variety of events, including Royal and prestige events.

About The Not Forgotten

The Not Forgotten (TNF) is a small not for profit organisation, which exists to organise and host an annual programme of events, entertainment, and recreation for the wounded, injured or sick serving and ex-service personnel of all three services and the Merchant Navy. TNF is renowned for its bespoke and personal style and ethos, and for the exceptional and wide-ranging opportunities provided for beneficiaries.

The unique nature of the charity is the focus on wellbeing, human interaction, and social value, serving a diverse tri-service demographic. This uniqueness is enhanced by its events portfolio which includes Royal events (Buckingham Palace Garden Party and St James’s Palace Christmas Party) and its diverse blend of other bespoke activities. The organisation is funded by sponsors, grants, donations & legacies and is overseen by a board of Trustees. The events programmes run throughout the year during weekdays, weekends and over school holidays.

To hold a full UK driving Licence and have access to a road worthy vehicle and business insurance.

TNF are committed to ensuring the wellbeing and safety of all our beneficiaries, this includes developing, implementing, and maintaining effective recruitment policies and procedures to promote the safeguarding of these beneficiaries. Before commencing employment, the Head of Business Operations & Finance undertakes pre-employment checks on all applicants who have been offered a role with the Charity. These checks include an Enhanced Disclosure and Barring Service (DBS), which will be renewed every 3 years, the right to live and work in the UK, as well as two satisfactory references.

All staff will be required to complete training on Safeguarding Adults within their first week of employment.

Applications will close at 6pm on 22 May 2024

Shortlisting will take place w/c 23 May 2024 with interviews anticipated week commencing 27 May 2024.

As a signatory of the Armed Forces Covenant, TNF welcomes applicants who are veterans and/or reservists.

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