Service Desk Analyst

1 month ago


City of London Greater London, United Kingdom Premier Group Recruitment Full time €30,000

Service Desk Analyst

Location: London

Salary: up to £30,000 depending on experience

On-site

We are looking for a 1st Line Support Engineer to join the Service Desk team for a large MSP client of ours.

You will be joining a Microsoft Gold Partner and be responsible for providing support to their client via phone, email, chat and other remote connections.

You will manage the ticket queue as the first point of contact and resolve/troubleshoot problem with your technical ability and skillset.

Skills we are looking for:

  • Experience supporting and troubleshooting IT issues
  • Experience working with Office 365
  • Microsoft qualification or working towards one of: MS-100, MS-101, MD 101
  • Experience of ITIL framework
  • Experience of Ticketing Systems
  • A proactive problem solver
  • Excellent communication

This opportunity offers great scope for development and progress, with exposure and experience taught across the full IT landscape - They even pay for you completing certifications

If you are interested in this position for Service Desk Analyst then please apply today


  • Service Desk Analyst

    1 month ago


    City of London, Greater London, United Kingdom Premier Group Recruitment Full time €30,000

    Service Desk Analyst Location: London Salary: up to £30,000 depending on experience On-site We are looking for a 1st Line Support Engineer to join the Service Desk team for a large MSP client of ours. You will be joining a Microsoft Gold Partner and be responsible for providing support to their client via phone, email, chat and other remote...

  • Service Desk Analyst

    1 month ago


    City of London, United Kingdom Premier Group Recruitment Full time

    Service Desk Analyst Location: London Salary: up to £30,000 depending on experience On-site We are looking for a 1st Line Support Engineer to join the Service Desk team for a large MSP client of ours. You will be joining a Microsoft Gold Partner and be responsible for providing support to their client via phone, email, chat and other remote...

  • Service Desk Analyst

    1 month ago


    City Of London, United Kingdom Premier Group Recruitment Full time

    Service Desk Analyst Location: London Salary: up to £30,000 depending on experience On-site We are looking for a 1st Line Support Engineer to join the Service Desk team for a large MSP client of ours. You will be joining a Microsoft Gold Partner and be responsible for providing support to their client via phone, email, chat and other remote connections....

  • Service Desk Analyst

    1 month ago


    City Of London, United Kingdom Premier Group Recruitment Full time

    Service Desk AnalystLocation: London Salary: up to £30,000 depending on experienceOn-siteWe are looking for a 1st Line Support Engineer to join the Service Desk team for a large MSP client of ours.You will be joining a Microsoft Gold Partner and be responsible for providing support to their client via phone, email, chat and other remote connections.You will...

  • Service Desk Analyst

    1 month ago


    City Of London, United Kingdom Premier Group Recruitment Full time

    Service Desk AnalystLocation: London Salary: up to £30,000 depending on experienceOn-siteWe are looking for a 1st Line Support Engineer to join the Service Desk team for a large MSP client of ours.You will be joining a Microsoft Gold Partner and be responsible for providing support to their client via phone, email, chat and other remote connections.You will...


  • London, United Kingdom DGH Recruitment Full time

    IT Service Desk Analyst /1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst /1st/2nd Line Support Analyst to join our London based law firm on a permanent basis. IT Service Desk Analyst /1st/2nd Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and...


  • London, United Kingdom DGH Recruitment Full time

    IT Service Desk Analyst /1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst /1st/2nd Line Support Analyst to join our London based law firm on a permanent basis. IT Service Desk Analyst /1st/2nd Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and...


  • London, United Kingdom DGH Recruitment Full time

    IT Service Desk Analyst /1st/2nd Line Support AnalystA fantastic opportunity has arisen for an IT Service Desk Analyst /1st/2nd Line Support Analyst to join our London based law firm on a permanent basis.IT Service Desk Analyst /1st/2nd Line Support AnalystSummary:The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by...

  • Service Desk Analyst

    2 months ago


    Stockbridge, City of Edinburgh, United Kingdom CV-Library Full time

    Service Desk Analyst Edinburgh £35,000 - £39,000 Head Resourcing is currently recruiting for an experienced Service Desk Analyst to join a leading client based in Edinburgh. You will be joining a growing and passionate team that support their users by providing first class service across a wide range of technologies. As part of a large team of...


  • London, United Kingdom Understanding Recruitment Full time

    **Service Desk Analyst** A brand new position has arisen for a Service Desk Analyst to join an amazing charity in any one of their offices based in London, Manchester, Cardiff, Belfast. This is a great opportunity for an ambitious Service Desk analyst to continue developing theirtech career by working with various stakeholders to ensure the IT systems are...


  • London, United Kingdom eFinancial Careers Full time

    Service Desk Analyst A leading financial services company is looking to hire a Service Desk Analyst. You would be responsible for; - Working with other service desk members, service managers and technical teams to provide resolution and support - Troubleshooting hardware and software problems - Ensure service level agreements are met and maintained -...


  • London Area, United Kingdom DGH Recruitment Full time

    IT Service Desk Analyst /1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst /1st/2nd Line Support Analyst to join our London based law firm on a permanent basis. IT Service Desk Analyst /1st/2nd Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided...


  • London Area, United Kingdom DGH Recruitment Full time

    IT Service Desk Analyst /1st/2nd Line Support AnalystA fantastic opportunity has arisen for an IT Service Desk Analyst /1st/2nd Line Support Analyst to join our London based law firm on a permanent basis.IT Service Desk Analyst /1st/2nd Line Support AnalystSummary:The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by...


  • London Area, United Kingdom DGH Recruitment Full time

    IT Service Desk Analyst /1st/2nd Line Support AnalystA fantastic opportunity has arisen for an IT Service Desk Analyst /1st/2nd Line Support Analyst to join our London based law firm on a permanent basis.IT Service Desk Analyst /1st/2nd Line Support AnalystSummary:The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by...


  • London, United Kingdom Sanderson Full time

    IT Support Analyst, 1st & 2nd Line, Service Desk, Windows, O365, Active Directory IT Support Analyst required for a leading insurance group based in London Flexible working **Salary**:up to £33,000 Start date: ASAP **IT Service Desk Analyst, Win 10, 0365** **Skills and experience required**: - Previous experience in a similar Service Desk or...


  • London, United Kingdom Jonathan Lee Recruitment Full time

    **IT Support Analyst** **Salary - £20,000 - £25,000** **Located - Southwest London** **IT Support, 1st Line, Windows, Office 365, Exchange** This fantastic company, based in South West London requires an experienced Service Desk Analyst to join the team for a new permanent position. As the Service Desk Analyst, you will be required to:W - Provide...


  • London, United Kingdom Jonathan Lee Recruitment Full time

    **IT Support Analyst** **Salary - £20,000 - £25,000** **Located - Southwest London** **IT Support, 1st Line, Windows, Office 365, Exchange** This fantastic company, based in Southwest London requires an experienced Service Desk Analyst to join the team for a new permanent position. As the Service Desk Analyst, you will be required to: - Provide...


  • London, United Kingdom Sanderson Full time

    **Role**: Service Desk Analyst **Location**: London **Salary**: £27-33k A leading insurance company is looking for a Service Desk Analyst to join their growing team. This is an excellent opportunity for somebody with 1+ year's experience looking to take their career to the next level. - 1+ years plus experience working as a service desk analyst - Strong...


  • London, United Kingdom Picture More Full time

    **IT Service Desk Analyst** **Are you an IT Service Desk Analyst looking for a new challenge?** We are currently working with a top law firm based in central London who are seeking an enthusiastic IT Service Desk Analyst. The role offers a hybrid work from home policy; being able to work from home one week in two allowing you a great work/life...


  • London, United Kingdom eFinancial Careers Full time

    (SERVICE DESK ANALYST, FRONT OFFICE, COMMODITIES, WINDOWS, OFFICE, ITIL, SCCM, GRADUATE, VENDOR, IN HOUSE) A leading commodities trading firm is seeking a service desk analyst to provide front line support to users on the trading floor. This opportunity will offer exposure to work across all areas of the company from front to back office, assisting users...