Performance Officer

3 weeks ago


London, United Kingdom Novax Recruitment Ltd Full time

Job Title: Income Management Officer
Job Type: Full Time Contract
We are looking for an income management officer who has experience in income maximisation; this includes: telephoning customers in arrears, sending arrears letters and emails, applying for APAs, home and office visits. Referring vulnerable customers to support agencies, including Financial Inclusion etc. Experience of providing advice on housing, welfare benefits and/or rent arrears.
Debt collection/credit control environment and fully conversant with court protocols and the relevant legislation.
Extensive experience of working in a customer- focused (including financial and accounting) environment, using computerised, data based systems.Please submit your application via the contract details provided and you will be contracted with further information about this opportunity or email your CV to me directly or call me on (phone number removed)#J-18808-Ljbffr



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