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Quality Assurance Lead
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Manager/Quality Manager
4 months ago
1 x Quality Manager - Full Time, Permanent
Shift Pattern: Monday to Friday, 37.Day to day management of the site Quality systems ensuring that the DC receives the necessary support to enable the smooth running of the operation. To support Martin Brower Strategy and its implementation in the area of Quality. To be the Distribution Centre (DC) representative for quality and food safety, managing and maintaining the DC Quality Management System. To manage all DC quality and packaging issues with suppliers and customers.
To liaise with the Quality Management Team and Suppliers, on food quality/safety and packaging issues
Assist the DC with the management of product recalls in accordance with McDonald's Quality Assurance and Martin Brower logistics processes and procedures
Ensure that Quality Management training is carried out within all departments at the DC, with direct involvement as necessary
Ensure all Quality database information is accurate and up to date
Ensure Quality Management System Audits are performed to agreed annual schedule.
Maintain and develop the DC Quality Management System to fully integrate all relevant internal, external and customer requirements
Develop and maintain strong, productive relationships within Martin Brower, including central departments, to help ensure the role of the Quality Team as a support function within the business
Ensure compliance with all relevant food safety legislation
Process restaurant product complaints within specified time frames and to facilitate a corrective action process to reduce overall restaurant product complaints within the DC
Ensure conformity of food waste disposal to current regulations
To perform applicable audits on new and long term third party storage facilities to specified schedule
Ensure warehouse and vehicle temperature monitoring is completed according to schedule and results/issues are investigated, shared, escalated and rectified with DC management as appropriate
To advise and support the management of the DC pest control system
To complete Quality Management System and HACCP (Hazard Analysis of Critical Control Point) internal audits at other Martin Brower sites as per schedule (to include outside storage facilities)
To be the management representative for any external and internal quality system/standard audit/relevant legislative visits
Ensure that any necessary concessions are sought from McDonald's Quality Assurance and all required recommendations are met
Product Withdrawal/Recall - Liaise with DC Management, Network Quality Manager and Supply Chain in cases of withdrawals/recalls and incidents to ensure all necessary information is communicated
Attend McDonald's Quality Summits, as required
