Weighbridge Operative

2 weeks ago

Middlesbrough, United Kingdom Enva Full time

Weighbridge Operative & Office Administrator
HOURS OF WORK: 2002 hours per annum, 4 on 4 off shift days only.
With over thirty years of wood recycling and manufacturing expertise, Enva Wood Recycling prides themselves in being the market leaders within the wood waste industry. enabling effective provision of services and high customer service output.
To assist where necessary with haulage planning in liaison with the Transport Schedule.
Deal with customer queries both over the telephone and face to face, liaising with appropriate internal departments to resolve
Monitor the customer database and where necessary update relevant information; Undertake data checks as and when required
Provide support with statistical and trend analysis of customer service information; Provide local assistance when required to the Human Resources, Purchasing, Front End and SHEQ departments
General office administration; to include letter/report writing, photocopying, faxing, filing/archiving and minute taking/typing
Maintain effective communication with Seniors, Peers and other staff internal and external to the organisation
Work within the key objectives and performance indicators required within your job role and department
To provide cover where necessary for direct colleagues and other departments and sites within the Group Companies in the event of absence
Assist with providing training to additional employees on data entry and Company systems in the event of your absence
Be responsible for personal development needs, undertaking training where necessary to fulfil and progress skills within the role
To be aware of cleanliness within your work and communal areas and that the ‘Clean as you go’ statement is enforced
Ensure that all Corporate Policies, Procedures and associated work activity Health and Safety documentation is adhered to
Weighbridge Operative & Office Administrator
HOURS OF WORK: 2002 hours per annum, 4 on 4 off shift days only.
With over thirty years of wood recycling and manufacturing expertise, Enva Wood Recycling prides themselves in being the market leaders within the wood waste industry. To assist where necessary with haulage planning in liaison with the Transport Schedule.
Deal with customer queries both over the telephone and face to face, liaising with appropriate internal departments to resolve
Monitor the customer database and where necessary update relevant information; Undertake data checks as and when required
Provide support with statistical and trend analysis of customer service information; Provide local assistance when required to the Human Resources, Purchasing, Front End and SHEQ departments
General office administration; to include letter/report writing, photocopying, faxing, filing/archiving and minute taking/typing
Maintain effective communication with Seniors, Peers and other staff internal and external to the organisation
Work within the key objectives and performance indicators required within your job role and department
To provide cover where necessary for direct colleagues and other departments and sites within the Group Companies in the event of absence
Assist with providing training to additional employees on data entry and Company systems in the event of your absence
Be responsible for personal development needs, undertaking training where necessary to fulfil and progress skills within the role
To be aware of cleanliness within your work and communal areas and that the ‘Clean as you go’ statement is enforced
Ensure that all Corporate Policies, Procedures and associated work activity Health and Safety documentation is adhered to
Be flexible with shift patterns as work demands require
No agencies please.

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