Service Coordinator

3 weeks ago


Co West Midlands, United Kingdom Frontier Property Services Ltd Full time

Job Description
Service Coordinator
Purpose and scope of the role:
We require a suitably experienced individual to provide part time operational support in the delivery of our planned and reactive maintenance works to:
* Create jobs in our CRM and schedule appointments with tenants.
* Update engineer work schedules
* Ensure all works orders are booked and rebooked as required.
* Monitor shared inbox and respond to queries.
* Respond to customer calls and messages.
* Communicate with our clients, tenants, and engineers.
* Provide timely updates and feedback on jobs to stakeholders.
* Monitor engineer van stock levels.
* Order materials and organise deliveries with suppliers.
* Assist in establishing and maintaining our social media networks.
The successful individual will need to be:
* An excellent communicator.
* A natural problem solver.
* Able to demonstrate good attention to detail.
* Proficient in multi-tasking and prioritising workload
* Hold first class organisational skills.
Applicants should hold relevant suitable experience in a similar sector or be able to demonstrate how their skills or experience they hold are transferable to the role advertised.
We are a family friendly business who offer a supportive environment and the opportunity to develop the role along with the needs of the business

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