Helpdesk Support
2 weeks ago
Helpdesk Support – Kent - Temporary (Immediate Start)
Location: Kent
Hourly Pay Rate: £15.00p/h Via Umbrella
Hours of Work: Tuesday - Sunday 6am - 2pm (Mon & Tues off)
A World Leading Service provider who operates on an international scale is looking for a Help Desk Support based in Kent area. This role is withthe hours of Tuesday - Sunday 6am - 2pm so the successful candidate will have to be available immediately and happy to work weekends must have experience in working on the helpdesk speaking to clients & customers.
Key responsibilities:
- First point of contact for incoming telephone calls and services requests received by telephone, radio and email.
- Maintain a clean system environment through good system administration and housekeeping.
- To facilitate the signing in and out process for all operatives attending site.
- To provide general administrative support to site/portfolio.
Key Requirements:
- IT literate with a good command/proficient with MS Office applications
- Strong communication skills both verbal and written and the ability to liaise effectively within and outside the organisation.
- Excellent attention to detail.
- Strong organisation skills.
- Can work well in a large team and can also Multi-task
- Previous experience in client facing role
- Confident with Excel
- Must be able to demonstrate a strong sense of customer focus
- Self-motivated and systematic.
- Results/task orientated attention to detail and accuracy.
- Excellent time management and organisation skills.
If this role would be of any interest then please do apply for the role below
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