Supervisor (Temp)
4 weeks ago
One of our local authority clients are currently recruiting for a Head of Safeguarding, Quality & Practice. This is a temporary contract for 2 months with possible further extension based on budget and performance.
Main Purpose of Post/Job Summary
The post holder will be responsible for the supervision and line management of the mobile/relief caretaking team, ensuring they provide services to estates set out within the caretaking and quality assurance manuals. They will ensure their team are well trained, knowledgeable and compliant with Health and safety legislation associated with this role, including use of PPE, safe and efficient use of chemicals and equipment, accident and incident reporting etc.
The post holder will resolve issues creatively, sensitively and in line with procedures. They will ensure to keep accurate records on caretaking, ensuring robust processes are in place for recording service charges, performance monitoring, sickness absence, risk assessments and all other records relating to their team. They will also act as an ambassador of the Council on the frontline service delivery.
Duties and Responsibilities
* To be responsible to the Service Delivery Manager for the provision of resource allocation of the mobile/relief caretaking team and Estate Operatives.
* To supervise and line manage team of mobile caretakers including work allocation/staff rotas, monitoring and supervision, ensuring corrective action is taken where appropriate and in line with procedures; authorisation of leave and management of other absences, including sickness.
* To monitor tasks and ensure services are delivered to the correct frequencies and standard.
* Management of staff performance to meet organisational aims and objectives, including implementation of appraisals/quality conversations and 1-2-1 supervision sessions.
* Supporting your team to ensure they carry out their duties to highest standards and in particular to support apprenticeship schemes for local people, promoting and developing careers of staff.
* To carry out quality and safety inspections of work under your direction, supplying regular reports about performance in accordance with quality management processes
* To ensure that all staff wear the correct uniform and personal protective equipment appropriate for the task whilst on duty and that it is in a clean and safe condition.
* To induct, closely monitor and develop new staff.
* To assist in the training of new staff, new tasks and safe operation of equipment, good customer service and other associated service needs.
* To ensure that the requirements of all relevant Health and Safety legislation and Islington Council’s associated policies are fully observed.
The above is a brief overview of the role, details and specification will be provided should you be successful. If interested in this position, please send your CV to Jahker Miah at Coyle Personnel Ltd
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