Senior Manager, Quality Management

4 weeks ago


Belfast, United Kingdom Brook Street Full time

A fantastic opportunity has arisen for a person to join our client in Belfast who specialises in International Ocean Freight Services along with general Freight Forwarding activities.
Our client has become one of the most successful International Ocean Freight providers in Northern Ireland and they are looking to hire a Senior Manager/ Freight Forwarder
The candidate hired for this role will be responsible for the overall delivery and quality of the businesses services whilst ensuring the customer experience is of the highest level.
You will have a strong working knowledge of the Northern Ireland market as well as a strong understanding of the Freight Forwarding sector. Ensure company policies and legal guidelines are communicated all the way from the top down in the company and that they are always followed.
Management of Import/Export Team
Setting & Monitoring KPIs and completing Management reporting
Monitoring Customer Service Satisfaction

Must have Freight Forwarding knowledge & experience of Deep-Sea Ocean Freight (Exports & Imports)
Planning and forecasting experience
Effective management and delegation skills
Private Medical Cover


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