Software Engineering Manager

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Software Engineering Manager - SRE
Posting Date: 23 May 2024
Function: Software Engineering
Unit: Digital
Location: Snowhill, Birmingham, United Kingdom
Salary: Competitive with Benefits
About BT:
BT is part of BT Group, along with EE, Openreach, and Plusnet.
Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.
We value diversity and celebrate difference. As Philip Jansen, our CEO, says ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’
We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.
This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.
About the Role:
This role is a hybrid working position working remotely and from our Birmingham Digital Hub.
You will be creating the brand-new SRE Squad within the Platforms team within Enterprise D igital whose goal is to make life for the development teams in other parts of the business easier by providing a set of low friction, fully managed cloud capabilities and abstracting these complexities away from the developer – allowing them to focus on code and not infrastructure. As a hands-on Engineering Manager of the Operations and SRE team, your code will lead by example. Your team will also be responsible for the stability, security , availability and performance of these cloud capabilities which will be built by other teams within the Platforms team . You and your team will also collaborate closely with engineering teams across the tribes -building AI OPS tooling to support the business.


Responsibilities:
Lead and grow a team of engineers and SRE’s in ensuring our platform and the applications running on it are stable and secure ensuring systems remain available with no drops in performance.
Create and Lead strategy for planned outages and DR exercises
Implement monitoring and self-healing capabilities for systems to minimise downtime.
Provide strategic and operational oversight for Enterprise software product development
Work closely with business leaders to develop short and long-term strategies.
Develop and drive execution on 6 months and 1-year road maps
Drive innovation, establish new approaches in improving productivity
Establish a metrics-based organisation, develop critical operational metrics and push for continuous improvement.
Remove manual implementation from workflows and look to automate as much as possible.
Skills:
10+ years hands-on software engineering experience delivering and managing software in production in a commercial setting, ideally in enterprise environments.
A good level of commercial expertise in core Java and Spring Boot
5+ years of experience in an SRE/DevOps or other similar role
5+ years of experience with agile systems development methodologies
3+ years' experience with cloud computing on AWS.
Passion for automation with a reluctance for manual implementation
Experience with DevOps tools, process, and culture.
Experience setting and managing Service Level Objectives (SLOs) and Service Level Agreements (SLAs)
Experience with ITIL processes is a bonus
25 days annual leave (plus bank holidays)
10% on target bonus
Life Assurance
Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
50% off BT and EE mobile pay monthly or SIM only plans
Exclusive colleague discounts on our latest and greatest BT broadband packages
BT TV, including BT Sport and the NOW Entertainment membership, and 25% off NOW Sport, Cinema and Kids
30% discount for friends and family on EE mobile pay monthly and SIM only plans The Software Engineering Manager coordinates the execution of the engineering strategy and roadmap that supports BT's commercial strategy through cross functional business partnering and the participation of a team that pursues innovation as well as engineering excellence. What you’ll be doing 1. Manages and coaches teams of software engineers driving the engineering organisation's ability to deliver high quality code on time and on budget and implementing means of bringing measurability as well as predictability to the engineering organisation's capabilities 2. Oversees the execution of technical decisions, technology choices and architecture for a wide range of high-performance products, capabilities, and platforms, effectively balancing short term impact with long-term transformation 3. Monitors, manages and ensures timely releases from teams by driving compliance with key release quality metrics 4. Consults on complex and strategic issues using advanced technical knowledge, across wider industry and/or specific sectors, and develops bespoke or leading edge, technically complex solutions (e.g., relating to new, untested technology and/or large-scale impact of products)5. Drives the implementation of the defined technical roadmap to meet the needs of the business, engineering team, and partner teams 6. Implements, engineering and operational excellence initiatives, implementing metrics and processes for regular assessment and improvement 7. Takes a managerial and influencer role in the software engineering function, implementing the technical vision and the pursuit of innovations regarding new technologies, platforms and applications 8. Develops 'best-in-class' engineering for services by ensuring that the services and the components are well-defined and modularised, secure, reliable, diagnosable, actively monitored and reusable 9. Oversees the implementation of new architectures, standards, and methods for large-scale enterprise systems, proactively removing blockers from the team's work 10. Researches, designs and writes new software and performs deep dive data analysis, to identify issues and implement ways to improve working processes within the area of software engineering responsibility, such as avoiding and reducing technical debt 11. Performs complex debugging and troubleshooting of critical issues throughout the development process 12. Supports the implementation of new architectures, standards, and methods for large-scale enterprise systems 13. Coordinates the evaluation and implementation of high-quality tools and automation processes to support continuous delivery and developer productivity 14. Builds and maintains an engineering culture that fosters innovation and creativity while delivering high quality products with predictability and reliability 15. Champions, continuously develops and shares with team knowledge on emerging trends and changes in software engineering The skills you’ll need Capability Building Agile Development Culture Building Change Management Microservices/Service Oriented Architecture Business Analysis Cloud Computing Software Testing Software Development Lifecycle Business Process Improvement Looking in: Leading inclusively I inspire and build trust through self-awareness, honesty and integrity. Owning outcomes I take the right decisions that benefit the broader organisation. Looking out: Delivering for the customer I execute brilliantly on clear priorities that add value to our customers and the wider business. Commercially savvy I demonstrate strong commercial focus, bringing an external perspective to decision-making. Looking to the future: Growth mindset I experiment and identify opportunities for growth for both myself and the organisation. Building for the future I build diverse future-ready teams where all individuals can be at their best. #J-18808-Ljbffr