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Recruitment Service Manager
1 month ago
Service Manager - Motor Trade - Vehicles
Hours: Full Time Monday to Friday 40 hours, saturdays as required We have an exciting opportunity which has arisen for a Service Manager to join our Large dealer group. Within this role you shall be responsible for overseeing the service department within the depot, providing support and assistance with the aid of the Workshop Controller.
Fantastic benefits package that includes:
~ Competitive salary and bonus scheme dependant upon skills and experience.
~ A life assurance plan and a company pension subject to T&C's
~25 days holiday rising with length of service plus bank holiday
~ Access to our online rewards platform giving you cash back and discounts for multiple retailer
~ Preferential Service Rate
~ Manage all Service Department procedures with the aid of Workshop Controller
Fully support the Workshop Controller, in his daily routine and take control of any ongoing issues.
Ensure service reception and workshop control manage planned events including MOT bookings, PMI's and services including workshop loading.
Manage and oversee the daily operation of service department, to include daily checks.
Ensure that service reception has obtained starts up numbers for ALL work, including further updates for all additional work, job cards are opened accurately to include all driver defects, including instruction on collection times. Ensure all service paperwork is completed and available for the customer to view on r2c.
Dealing with customer queries and or complaints in a timely manner.
Ensuring at the end of your shift each day there is a full hand over from you directly of any ongoing issues that need to be aware of.
Provide quality reports on time and consistent with the current standards.
Management of the service department budget.
Service Manager
A background within the Light Vehicle aftersales sector is essentia
Experience working as a Service or Depot Manager, within a Main Dealer is essential.
Must possess the ability to communication well with customer and colleagues across different department, both face-to-face and via email and telephone.
Ability to demonstrate your knowledge, skills and achievements in a successful retail and service management position
Excellent commercial acumen, with superb communication skills and an ability to influence at levels within the business
Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.
We are recruiting across the UK for Head of Business, General Manager, Dealer Principal, General Sales Manager, New Car Sales Manager, Used Car Sales Manager, Dealership Accountant, Financial Controller, Aftersales Manager, Service Manager, Centre Manager, Sales Director, Operations Director, Regional Director, Bodyshop Director, Bodyshop Manager
Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.