Account Manager
3 weeks ago
Job title
Account Manager
Location
Remote - easy access to Reading/London, you will be asked to attend occasional meetings at an office location or client location.
About the role
Silver Agency is an award-winning, B Corp certified, integrated B2B marketing agency, dedicated to helping brands achieve their business goals through strategic and innovative solutions. We create powerful marketing campaigns that ignite conversations and drive good business.
An independent agency, Silver is agile with flexible, right-sized teams focused on delivering outstanding results. Our skilled professionals leverage their expertise and creativity to build strong, meaningful connections between brands and their target audiences.
Located in the UK and the USA, Silver works with global clients in B2B industries. With a client-centric approach and passion for excellence, Silver is committed to driving growth and success for businesses of all sizes.
Following unprecedented growth and success over the past couple of years, we’re on the look-out for an Account Manager to play an integral role in our Client Services Team. As an experienced and dedicated client services professional, you will join our exceptional Client Services team, working with a portfolio of our technology clients to ensure top tier service, deliver ongoing value, and help to drive account growth and success.
You’ll join one of our client teams reporting into an Account Director, whilst working with our talented colleagues across all departments of the business.
Key responsibilities
· Forge long-lasting and highly valuable relationships with clients across a number of brands.
· Develop a deep understanding of our client’s world – motives/drivers, industry-trends and success measures.
· Provide seamless project management to our clients; from brief through-to-delivery.
· Act as the client’s eyes and ears on the ground being their voice within creative and strategic discussions.
· Demonstrate accurate upwards management of financial management including project forecasting, cost management and allocation of time.
· Ensure the highest standard in delivery across Silver’s integrated services.
· The creation of water-tight SOWs through to realistic and achievable project plans.
· Craft unrivalled creative briefs; conceptual, action, video or digital.
· Communicate with conviction and value, internally and externally, via several comms channels.
· Attend client meetings with confidence, assisting on agenda setting and wrap up in support of next steps and agreed outcomes.
· Achieve great things. Celebrate success. Win awards.
Requirements
· 2+ years’ B2B agency-side experience, preferably within the technology sector.
· Commercially astute with a growth mindset.
· Digitally savvy, able to demonstrate integrated marketing experience.
· Experience in managing websites, ABM and demand generation is an advantage
· Passionate about technology and innovation within this sector.
· The ability to multi-task across a range of projects with top notch organisation skills and work collaboratively.
· Proactive with bags of intuition.
· A natural communicator, both written and verbal.
Life at Silver
- Be a part of a truly global network and help drive multi-market campaigns, whilst regularly working with colleagues across the globe.
- Flexibility. We fully embrace remote, hybrid and flexible working but human contact remains an important element of our culture.
- Our Silver Social Club provides ongoing initiatives for charitable giving, online Pilates, employee celebrations and recognitions, Silver Suppers, quizzes, and twice-yearly get-togethers.
- Maintaining work-life balance. We all work hard and are committed to our clients, but having a life outside of work matters to all of us, and we support each other to achieve it.
- We provide 25 days holidays, plus bank holidays, office closure between Christmas and New Year’s Day.
- 4-week sabbaticals after five-year’s service.
- Comprehensive healthcare cover with dentist, optician, Employee Assistance Programme, Mental Health support.
- Generous parental leave, emergency childcare provision.
We care about our clients and teammates and ask you bring that same level of care to the table. If you are someone who takes initiative, loves all things agency-life, and knows how to wow clients, then Silver might be a great match for you.
We worked hard to create a culture of inclusivity and genuine community. Our company is built on teamwork, and the best teams are ones where everyone can share their views. Whatever your background, however you identify, you’ll be listened to, encouraged, and given the tools and training you need to get ahead. You’ll always know where you are with us. We are open. We are fair. And we believe in opportunities for everyone. We believe in equity for all.
We look forward to hearing from you soon
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