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Senior Account Director, Commercial
4 months ago
The Enterprise Account Director will be responsible for the customer satisfaction and revenues generated from a select group of customers in EMEA. This role presents an exciting opportunity to assist an already successful business through a period of transformation and have a fundamental impact on our next phase of growth in the EMEA region with our TrustQuay Online, NavOne, 5Series and legacy products.
• Prepare and execute a territory Account Management plan in accordance with TrustQuay strategy.
• This plan will include specific Account Development Plans to identify opportunities and threats in the assigned accounts that will maximize opportunities and mitigate risks in the process
• Achieve revenue and NPS targets established by the Global Head of Sales.
• Manage the account management cycle in accordance with the TrustQuay methodology and ensure HubSpot is up to date at all stages.
• Negotiate or assist in the negotiations (depending on the deal size), on terms and conditions of the contract and service agreements.
• Assist in market research and build perspective client profiles with respect to their current systems, potential future software investments and strategies, and key decision makers.
• Assist the marketing team perform competition analysis with respect to strengths, weaknesses, and opportunities and threats.
• Travel to offices and client sites in the UK, Channel Islands and overseas may be required
A financial services background would also be beneficial, but not essential.
• Understanding of Fintech SaaS sales environment would also be beneficial but not essential Experience with HubSpot would be beneficial but is not essential.
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