Pega Business analyst

2 weeks ago


Liverpool, United Kingdom Response Informatics Full time

Job Description

As a Business Analyst specializing in the telecom domain, you will be a crucial link between business stakeholders and technical teams. Your role will involve analyzing business needs, documenting requirements, and ensuring successful Pega implementations. Here are the key details:

Responsibilities:

Requirement Gathering and Analysis:

  • Collaborate with stakeholders, cross-functional teams, and subject matter experts to understand business needs.
  • Document detailed requirements for Pega-based solutions.
  • Translate business requirements into functional specifications.

Pega Implementation Support:

  • Work closely with Pega developers and architects to design, develop, and test Pega applications.
  • Ensure alignment between business processes and Pega capabilities.
  • Assist in system testing and user acceptance testing (UAT).

Telecom Domain Expertise:

  • Leverage your knowledge of the telecom industry to provide valuable insights.
  • Understand telecom-specific processes, regulations, and customer interactions.
  • Identify opportunities for process improvement and automation using Pega.

Agile Methodology:

  • Collaborate within an Agile framework, participating in sprint planning, backlog grooming, and daily stand-ups.
  • Facilitate communication between business and technical teams.

Qualifications:

Experience: 5 to 8 years in business analysis.

Education: Bachelor’s degree in Engineering (BE/B.Tech.) or Computer Science (MCA).

Primary Skills:

  • Business Analysis
  • Pega (Certified Pega Business Architect - CPBA)
  • Familiarity with XML/XSD and PostgreSQL.

Additional Notes:

Inclusivity: We are committed to creating an inclusive work environment that respects all differences. Our positions are open to people with disabilities.

Telecom Knowledge: Prior experience in the telecom industry is preferred.

Agile Proficiency: Familiarity with Agile and Scrum methodologies is essential.

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