Analyst / Business Analyst

2 weeks ago


Liverpool, United Kingdom North West Ambulance Service NHS Trust Full time

We are looking to recruit 2 Business Change Analyst as part of the Delivery and Innovation team within Digital at NWAS. The Business Change Analyst is responsible for working with a variety and subject matter experts to determine requirements through the analysis and review of systems and processes. The Business Change Analyst will lead detailed design phases, identify where improvements and efficiencies can be gained and driving forward the requirements through to solution design, in line with achieving the Trust's strategic objectives.


Undertaking a variety of activities as associated with a business change analyst within a digital environment including but not limited to,
Business process mapping for as is and to be states
Requirements gathering from end users (digital and non-digital)
Working collaboratively with clinical, operational, corporate and digital teams to develop and design innovative solutions
Developing and maintaining relationships with key stakeholders from across the trust to enable the delivery of an effective business change analysis function

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.


Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.


Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.


We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
Detailed knowledge of Business Modelling and Analysis
Ability to provide and receive complex, sensitive or contentious information, where developed persuasive, motivational, negotiation, training, empathic or re-assurance skills are required
Articulate and clear in communications to mixed audiences in writing, through presentations and one to one
Excellent business and financial management skills
Methodical and structured approach to analysing, interpreting and advising on complex data or information with the ability
Strong planning and organisational skills
Education to Postgraduate level or equivalent level of experience within a Digital or Informatics service
Prince 2 Foundation or Business Change Qualification
Evidence of Continued Professional Development, including specialist training

Demonstrable experience in gathering and documenting requirements across a broad spectrum of specialties through the identification and evaluation of a range of options whilst taking in to account scope, budget, timescales, benefits, risk and quality in support of the business need
Demonstrable excellence inter personally articulate, creative, self-aware, controlled and confident
Experience in the application of business change and business analysis processes and principles


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