Head of Service

3 weeks ago

London, United Kingdom Homerton Healthcare NHS Foundation Trust Full time

The Trust wishes to appoint an ambitious and motivated individual to support the operational management of the Outpatient therapies Service within the Emergency, Medicine and Rehabilitation Services Division (EMRS).


This post will provide general operational management and business support to the Outpatient Therapy Services, including Adult MSK Physiotherapy, Hand Therapy, Pelvic health Physiotherapy and Surgical Appliances .


The post holder will be fully involved in planning and achieving the Service Objectives in line with divisional targets and trust strategy.


The successful candidate will possess the ability to work closely with senior clinicians, effectively manage performance against a range of standards and generate clear strategic plans for their services.


Work with the Outpatient therapies clinical leadership team, divisional management team, management teams of referrers into the service, CIS/IT, Outpatient transformation team, QI team, community services, to ensure the achievement of performance and other local and national clinical and non-clinical targets.
Work with the local, divisional and community management teams within specific clinical areas and in partnership with operational managers and clinicians to ensure the effective provision of consistent quality services.
Provide first line operational management to surgical appliances and administrative departments
In liaison with the Outpatient therapies Lead, ensure appropriate systems and processes are established in departments and areas to support the robust reporting and progress of governance, risk and safeguarding issues
Assist Outpatient therapies lead to manage designated financial resources within budget
Support the development of service line reporting and service line management

Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.


We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of Outstanding from the Care Quality Commission (CQC).


Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.


Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. Homerton has a proud tradition of supporting and developing its staff, including its well regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.


Management qualification


Substantive management experience within a healthcare or related environment


Business planning Project and change management


Staff and performance management skills and the ability to deal promptly and appropriately with staffing issues as they arise
Project management and ability to deliver work on target and to tight deadlines
Advanced user of Microsoft Office
Able to use modelling tools and conduct statistical analysis
Financial and budget management skills

Knowledge of audit, clinical governance mechanisms & CQC standards
Knowledge of the NHS plan, NSF and modernisation and service improvement tools

Knowledge of Operational management, planning and commissioning guidelines and targets


Homerton Healthcare NHS Foundation Trust
Homerton Healthcare NHS Foundation Trust

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