Head of Operations

1 month ago

Bristol, United Kingdom Cantia Search Full time

Job Summary:

We are seeking a highly skilled and experienced Operations Director to join our dynamic team at a leading wastewater engineering company (similar sectors considered). As the Operations Director, you will be responsible for overseeing all aspects of our day-to-day operations, ensuring efficiency, productivity, and continuous improvement. Your exceptional leadership abilities, technical expertise, and strategic mindset will be essential in achieving operational excellence and driving our company's growth.

Responsibilities:
  1. Leadership and Strategy:
    - Develop and implement the company's operational strategies, goals, and objectives in alignment with the overall business strategy throughout the UK.
    - Provide visionary leadership, inspiring and motivating cross-functional teams to meet and exceed performance targets.
    - Foster a positive and collaborative work environment, promoting teamwork, innovation, and professional development.
  2. Operational Excellence:
    - Oversee and optimize all operational processes, systems, and workflows to ensure maximum efficiency, quality, and cost-effectiveness.
    - Identify areas for improvement and implement initiatives to enhance operational performance, streamline processes, and reduce waste.
    - Monitor key performance indicators (KPIs) to assess operational effectiveness, identify trends, and address any issues proactively.
  3. Project and Resource Management:
    - Lead project management activities, ensuring timely execution, cost control, and adherence to quality standards.
    - Allocate and manage resources effectively, including personnel, equipment, and budgets, to meet project requirements and organizational goals.
    - Collaborate with cross-functional teams, including engineering, maintenance, and procurement, to ensure seamless project delivery.
  4. Regulatory Compliance:
    - Maintain a comprehensive understanding of relevant environmental regulations, permits, and compliance requirements.
    - Collaborate with regulatory agencies, ensuring all operational activities meet legal and environmental standards.
    - Develop and implement strategies to mitigate risks associated with compliance and maintain a strong safety culture.
  5. Client Relationship Management:
    - Build and nurture strong relationships with clients, understanding their needs and ensuring exceptional customer satisfaction.
    - Collaborate closely with the sales and business development teams to identify new opportunities and contribute to the growth of the company.
    - Resolve any client issues or concerns promptly and effectively, maintaining a high level of professionalism and integrity.
Requirements:
  • Bachelor's degree in engineering, environmental sciences, or a related field; advanced degree preferred.
  • Extensive experience in operations management within the wastewater engineering industry, including project management expertise.
  • Strong technical knowledge of wastewater treatment processes, regulations, and best practices.
  • Proven leadership abilities, with a track record of successfully managing multidisciplinary teams.
  • Exceptional communication, negotiation, and relationship-building skills.
  • Strategic thinking and problem-solving capabilities, with a focus on continuous improvement.
  • Ability to thrive in a fast-paced, deadline-driven environment.
  • Strong business acumen with the ability to drive growth and profitability.
  • A close working relationship with FD/FC to assure compliance across departments.
  • An understanding of accounting practices and policies to include balance sheets, P&L, taxation, depreciation policies, and revenue recognition/% complete and budget planning.
  • Travel essential to US and Europe.
  • Attend and build presentations to board, clients and financial institutes.
  • Previous experience overseeing a circa $17M + Company P&L.
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