E-commerce Customer Care Advisor

3 weeks ago


Stretford Greater Manchester, United Kingdom Page Personnel Sales Full time

Our client is one of the largest and leading not for profit businesses and they are looking for an experienced Temporary Customer Service Advisor to join their Stretford team on a 3 month temporary basis. This role has the opportunity to become permanent.
As a Temporary Customer Service Advisor you will:
Liaising with customers effectively to provide high levels of customer satisfaction and commercial success
Providing product knowledge and support to field based colleagues and support teams
Collating and co-ordinating van stock deliveries to ensure no deliveries are missed and all colleagues on each run receive their deliveries when expected.
Answering incoming telephone calls, maintaining excellent customer service whilst dealing/resolving all issues.
Prioritise and plan for any responsive colleague orders/collections.
Ascertaining effectiveness of van stock deliveries, time's deliveries and void deliveries are met.
Liaising with the planning teams for colleague holidays and sickness
Excellent customer service skills
Use of full range of Microsoft Office
3 month temporary role with the possibility of being made perm
~ Weekly pay
~ Immediate start
~ Mon - Fri working patterns

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