Customer Fulfilment Lead
3 weeks ago
Role : Customer Fulfilment Lead
Location : Willenhall
Working Hours : Monday - Friday: 8 - 16:45
Salary : 30,000 Mainstay Recruitment are currently looking to recruit a Customer Fulfilment Lead for our client based in Willenhall. This is a fantastic opportunity for someone who is looking to join a business with ambitious growth plans. As a Customer Fulfilment Lead you will be a key part of the Operations team, ensuring that supply chain requirements are fulfilled. The role mainly involved managing customer demand/orders, by overseeing production planning, material scheduling, managing suppliers and analysing capacity. Key Responsibilities
- Manufacturing Management
- Process, analyse and satisfy production demand
- Effective communication to manage expectations, risks and opportunities
- Work towards 100% delivery performance through effective stock management and production planning
- Supplier Management
- Data Integrity / Management
- Support inventory management requirements and attainment of 100% stock accuracy
- Production & Capacity Planning
- Ensure customer supply is maintained through effective production planning
- Promote improvement within the Supply Chain; visual management, 5S
- Management Reporting
- Produce weekly reports for Supply Chain and address root causes where performance is under target
The Candidate
- Supply Chain experience
- Must have an attention to detail with an exceptional level of accuracy
- Excellent organisational skills
- Excellent mathematical aptitude
- Strong verbal and written communication skills
- High level of proficiency with Microsoft Office, especially Excel
- Knowledge of MRP and WMS
- Ability to remain analytical and make sound business decisions in a high pressure, fast moving environment#
- Experience of Sage X3 (Desirable)
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