IT Service Desk

1 month ago

Farnborough Hampshire, United Kingdom iO Associates - UKEU Full time €29,000

My client is looking for a dedicated IT Support to join their dynamic team. This is a fantastic opportunity to work with cutting-edge technology and collaborate with some of the brightest minds in the industry with long term career opportunities. If you're passionate about IT and delivering exceptional service, this could be the perfect role for you. This role is based out of my clients Farnborough office and opperates on a shift basis, Monday to Friday between 6am and 8.30pm and my client is offering a salary of up to £29K PLUS a bonus.

As an IT Support Agent, you will be a key player in ensuring the smooth delivery of IT services. You'll provide crucial technical support, managing day-to-day requests and incidents while helping to maintain the efficiency of the organisation's IT infrastructure.

Key Responsibilities:

  • Provide 1st and 2nd line technical support via phone, the IT self-service portal, and in-person
  • Log, update, and manage all support requests in the IT call logging system, covering both software and hardware in the operational environment
  • Manage software licences, including ordering and distribution
  • Ensure the confidentiality, integrity, and availability of company and customer information
  • Allocate technical issues to the relevant resolver teams, initiate escalation when necessary, and oversee incidents through to resolution

Experience Required:

  • Prior experience in an IT service desk environment
  • Proficiency with Office 365 and Microsoft Azure
  • A solid understanding of mobile telephony and smart devices
  • Excellent communication skills and a customer-oriented approach

All applicants must be able to obtain or currently hold Security Clearance.

  • IT Service Desk Support

    2 weeks ago

    Farnborough, Hampshire, United Kingdom iO Associates - UKEU Full time

    IT Service Desk Support - Permanent Farnborough Salary - as per the experience. We are currently collaborating with an innovative, defense, aerospace, technology-focused company in their search for an IT Service Desk Support. With projects ranging from advanced robotics and autonomous systems to critical defense and security innovations, it supports...

  • IT Service Desk Support

    2 weeks ago

    Farnborough, Hampshire, United Kingdom iO Associates - UKEU Full time

    IT Service Desk Support - Permanent Farnborough Salary - as per the experience. We are currently collaborating with an innovative, defense, aerospace, technology-focused company in their search for an IT Service Desk Support. With projects ranging from advanced robotics and autonomous systems to critical defense and security innovations, it supports...

  • Service Desk- Customer Service/it Support

    2 weeks ago

    Farnborough, Hampshire, United Kingdom iO Associates - UKEU Full time

    IT Service Desk Support - Permanent We are currently collaborating with an innovative, defense, aerospace, technology-focused company in their search for an IT Service Desk Support. With projects ranging from advanced robotics and autonomous systems to critical defense and security innovations, it supports mission-critical operations worldwide. As an IT...

  • Service Desk- Customer Service/it Support

    2 weeks ago

    Farnborough, Hampshire, United Kingdom iO Associates - UKEU Full time

    IT Service Desk Support - Permanent We are currently collaborating with an innovative, defense, aerospace, technology-focused company in their search for an IT Service Desk Support. With projects ranging from advanced robotics and autonomous systems to critical defense and security innovations, it supports mission-critical operations worldwide. As an IT...

  • IT Service Desk Support Analyst

    3 days ago

    Eastleigh, Hampshire, United Kingdom Spectrum IT Recruitment Full time €27,000

    IT Service Desk Analyst - Windows, Desktop, Network Config, MS SQL. up to £27,000 + training, benefits, career development Onsite / Hybrid in Eastleigh, Southampton, Hampshire Shift Work; 4 days-on, 4 days-off We are looking for an experienced IT Service Desk Support Engineer who will help support internal systems in a Windows Desktop environment. The...

  • IT Service Desk Support Analyst

    2 days ago

    Eastleigh, Hampshire, United Kingdom Spectrum It Recruitment Limited Full time

    IT Service Desk Analyst - Windows, Desktop, Network Config, MS SQL.up to £27,000 + training, benefits, career developmentOnsite / Hybrid in Eastleigh, Southampton, HampshireShift Work; 4 days-on, 4 days-offWe are looking for an experienced IT Service Desk Support Engineer who will help support internal systems in a Windows Desktop environment. The company...

  • IT Service Desk Support

    3 weeks ago

    Farnborough, United Kingdom Panoramic Associates Full time

    IT Service Desk Support - PermanentFarnboroughSalary - as per the experience. We are currently collaborating with an innovative, defense, aerospace, technology-focused company in their search for an IT Service Desk Support. With projects ranging from advanced robotics and autonomous systems to critical defense and security innovations, it supports...

  • IT Service Desk Support

    2 weeks ago

    Farnborough, United Kingdom iO Associates - UKEU Full time

    IT Service Desk Support - PermanentFarnboroughSalary - as per the experience. We are currently collaborating with an innovative, defense, aerospace, technology-focused company in their search for an IT Service Desk Support. With projects ranging from advanced robotics and autonomous systems to critical defense and security innovations, it supports...

  • IT Service Desk Support

    2 weeks ago

    Farnborough, United Kingdom iO Associates - UKEU Full time

    IT Service Desk Support - Permanent Farnborough Salary - as per the experience. We are currently collaborating with an innovative, defense, aerospace, technology-focused company in their search for an IT Service Desk Support. With projects ranging from advanced robotics and autonomous systems to critical defense and security innovations, it supports...

  • IT Service Desk Support

    2 weeks ago

    Farnborough, United Kingdom iO Associates - UKEU Full time

    IT Service Desk Support - PermanentFarnboroughSalary - as per the experience. We are currently collaborating with an innovative, defense, aerospace, technology-focused company in their search for an IT Service Desk Support. With projects ranging from advanced robotics and autonomous systems to critical defense and security innovations, it supports...

  • IT Service Desk Support

    2 weeks ago

    Farnborough, United Kingdom iO Associates - UKEU Full time

    IT Service Desk Support - PermanentFarnboroughSalary - as per the experience. We are currently collaborating with an innovative, defense, aerospace, technology-focused company in their search for an IT Service Desk Support. With projects ranging from advanced robotics and autonomous systems to critical defense and security innovations, it supports...

  • IT Service Desk Support

    2 weeks ago

    Farnborough, United Kingdom iO Associates - UKEU Full time

    IT Service Desk Support - PermanentFarnboroughSalary - as per the experience. We are currently collaborating with an innovative, defense, aerospace, technology-focused company in their search for an IT Service Desk Support. With projects ranging from advanced robotics and autonomous systems to critical defense and security innovations, it supports...

  • IT Service Desk Support

    3 days ago

    Farnborough, United Kingdom IO Associates Full time

    Job Description IT Service Desk Support - PermanentFarnboroughSalary - £29K per annum + £2K shift allowance We are currently collaborating with an innovative, defense, aerospace, technology-focused company in their search for an IT Service Desk Support. With projects ranging from advanced robotics and autonomous systems to critical defense and security...

  • IT Service Desk Support

    5 days ago

    Farnborough, United Kingdom Panoramic Associates Full time

    IT Service Desk Support - PermanentFarnboroughSalary - £29K per annum + £2K shift allowance We are currently collaborating with an innovative, defense, aerospace, technology-focused company in their search for an IT Service Desk Support. With projects ranging from advanced robotics and autonomous systems to critical defense and security innovations, it...

  • Service Desk- Customer Service/it Support

    2 weeks ago

    Farnborough, United Kingdom iO Associates - UKEU Full time

    IT Service Desk Support - Permanent We are currently collaborating with an innovative, defense, aerospace, technology-focused company in their search for an IT Service Desk Support. With projects ranging from advanced robotics and autonomous systems to critical defense and security innovations, it supports mission-critical operations worldwide. As an IT...

  • IT Service Desk Specialist

    2 weeks ago

    Farnborough, Hampshire, United Kingdom QinetiQ Full time

    The IT Service Desk Specialist role at QinetiQ is a critical position that requires a high level of technical expertise and excellent communication skills.As an IT Service Desk Specialist, you will be responsible for providing first- and second-line technical support to our customers, via phone, our IT self-service portal, and in-person requests.Key...

  • IT Service Desk

    1 month ago

    Farnborough, United Kingdom iO Associates - UKEU Full time

    My client is looking for a dedicated IT Support to join their dynamic team. This is a fantastic opportunity to work with cutting-edge technology and collaborate with some of the brightest minds in the industry with long term career opportunities. If you're passionate about IT and delivering exceptional service, this could be the perfect role for you....

  • IT Service Desk

    1 month ago

    Farnborough, Hampshire, United Kingdom iO Associates - UKEU Full time €29,000

    My client is looking for a dedicated IT Support to join their dynamic team. This is a fantastic opportunity to work with cutting-edge technology and collaborate with some of the brightest minds in the industry with long term career opportunities. If you're passionate about IT and delivering exceptional service, this could be the perfect role for you. This...

  • IT Service Desk

    1 month ago

    Farnborough, Hampshire, United Kingdom iO Associates - UKEU Full time €29,000

    My client is looking for a dedicated IT Support to join their dynamic team. This is a fantastic opportunity to work with cutting-edge technology and collaborate with some of the brightest minds in the industry with long term career opportunities. If you're passionate about IT and delivering exceptional service, this could be the perfect role for you. This...

  • Service Desk Manager

    2 months ago

    Wallington, Hampshire, United Kingdom CV-Library Full time

    Service Desk Manager As the Service Desk Manager, you will oversee the service desk team and ensure smooth communication between the desk and on-site service management. You’ll play a key role in maintaining service quality and managing client expectations. This position requires strong leadership, excellent people skills, and the ability to manage a...