Airport Services Agent

3 weeks ago


United Kingdom Qatar Airways Group Full time

We are currently recruiting for Airport Services Agent in London Gatwick, UK
As an Airport Services Agent, you will support the operation by providing five-star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst travelling. You will ensure a quality service and adherence to safety policies and security standards.
Escorting and directing arriving and departing passengers to the respective areas such as hotel desk, visa counter, transfer desk, premium lounges and boarding gates
• Ensuring passengers are assisted smoothly through airport facilities
• Performing other related duties for the purpose of ensuring the efficient and effective functioning of the work unit
• Supervising GHA staff during all flights to ensure Qatar Airways standards of service quality is maintained
• You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Minimum 2 years of job-related experience required with at least 1 year of relevant experience in Airline/ Travel Industry/ Hospitality Institute.
• Excellent communication skills with fluency in English language.
• High level of computer literacy
• Excellent customer focus and service delivery.
• You must have the legal rights to live and work in UK to be considered for this role.



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