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London, United Kingdom SSP Full time**About the Role**: **Team Leader at Pasty Shop - London Bridge Station** **Pay rate £11.30 per hour** We are looking for **Full Time (30hrs) Team Leaders** to join our **Pasty Shop at London Bridge Station** As a Team Leader you will work a variety of shifts between **6am to 12:30am including weekends.** You may be wondering who are SSP? Well, we’re...
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Team Leader
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London, United Kingdom EG Group Full timeJob description:Role: Cooplands Team Leader Location: Scarborough, YO12 6NNHours: Part-Time/16 Hours Available/ PermanentHourly Rate: £12.25Company: Cooplands Bakery What will my role look like? We are looking for a dedicated Team Leader who can lead, inspire and motivate a team to join our welcoming Cooplands bakery! Our Retail Team Leaders are...
Team Leader
2 months ago
Salary / Fee: From £28,883 to £28,883 Gross per annum
As a Team Leader you will fulfil an important role as a member of the Operations team working with the Visitor Experience Managers (VEMs) to deliver a world class visitor experience and to maximise visitor enjoyment by maintaining excellent customer service levels.
Your role will be split between supervising the floors, being a host, and covering some of the driver/operator shifts. Whilst supervising the floor as a Duty Manager you will be expected to deliver high customer services standards and operational and emergency planning. You will support the development and delivery of the training of the Visitor Experience teams. You will also have a key part in enthusing the team to drive income generation and developing income streams with a commercial focus
Whilst being a host you will spend most of your time on your feet supporting the visitor experience. The daily tasks will vary, ranging from; ticketing (selling & checking), manning the shop, engaging with visitors, helping people onto the train, queue managing and looking after the family zone.
You will also be responsible for driving and operating the Mail Ride experience, driving the train through the tunnels, activating controls and triggering audio-visual sections throughout the Mail Rail experience. To ensure a smooth and safe operation of the train, track and signals you will responsible for inspections, carrying out basic maintenance and problem-solving issues.
You will need to have effective working relationships with other departments to ensure the museum’s service standards and commercial targets are achieved.
As part of their working pattern, team leaders will be expected to work weekends, bank holidays and early/late events per the needs of the business. Post holders will be expected to be flexible to the reactive needs of the Postal Museum and expect their shift allocations to vary. Working hours and days will be agreed in advance with the line manager and are subject to change as required.
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