3rd Line Support Network Engineer

1 week ago


Easter Howgate Midlothian, United Kingdom Synergize Consulting Ltd Full time

We are looking for a customer-focused and enthusiastic 3rd-line infrastructure support enginee r with a genuine interest in solving people's IT issues to backfill our Business As Usual (BAU) services while some of their key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams.
*Full-time on-site in Edinburgh.
The 3rd line team are expected to resolve a wide - variety of server and storage incidents and requests while minimizing disruption to their users. We're looking for someone to be responsible for our Red Hat Linux environments. Excellent knowledge of Red Hat Linux Enterprise (v4 upwards), including installation, configuration and imaging
Excellent knowledge of Red Hat Network Satellite for system management and performance reporting
Represent the 3rd line team from a Linux perspective in customer meetings
Red Hat Certified Engineer or other Red Hat/Linux-related certification
To manage a range of Linux technology's RHLE, RHNS, and Kernel virtualisation (KVM) and to include optimisation, interoperability, and availability of systems on a customer's site
Utilisation of RHNS for compliance management, provisioning of services and resources, content control and system security and integrity
Excellent knowledge of Red Hat Linux Enterprise (v4 upwards), including installation, configuration, and imaging.
Proficiency in Red Hat Network Satellite for system management and performance reporting.
Representation of the 3rd line team from a Linux perspective in customer meetings.
Red Hat Certified Engineer or other relevant Red Hat/Linux certifications.
Management proficiency in various Linux technologies including RHLE, RHNS, Kernel virtualization (KVM), with emphasis on optimization, interoperability, and system availability.
Utilization of RHNS for compliance management, provisioning of services and resources, content control, and system security.


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