Insight, Performance and Planning Manager
4 weeks ago
As the Workload Planning & Performance Insights Manager, you will play a crucial role in optimising Customer Services resource planning and operational performance through the use of forecasting, planning and performance analysis techniques. and own an operational planning cycle that incorporates customer demand forecasts, efficiency impacts and the Society’s strategic objectives into short, medium and long term resourcing plans.
and report on the performance of the department against the workforce plan, highlighting any risks and making recommendations to adjust the plan as necessary.
collaboratively across functions to ensure marketing plans, project impacts and organisational changes are fed into the workforce planning process.
responsible for the accuracy of workforce data and regular monitoring of actual resourcing against plan / budget.
Performance Insight analysis and present conclusions and recommendations to management team / senior leadership.
impact assessments to evaluate the resourcing impacts of planned changes / project implementations.
projects to drive improvements in operational efficiency and effectiveness.
reports and statistical information as required to enable data-led decision making.
improve workload planning and performance processes. depth knowledge and experience of workforce planning tools, methodologies and processes.
analytical skills and the ability to evaluate both qualitative and quantitative data.
in collating, analysing, forecasting and presenting data.
working within a Financial Services environment.
meticulous attention to detail with excellent organisational and planning skills.
communicator with the ability to present data insights and recommendations to senior leadership.
Microsoft Skills in Excel and Power BI
ability to build positive working relationships at all levels of an organisation, including Senior Leaders.
progress is based on careful management of our risks
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Performance and Planning Director
7 days ago
United Kingdom Thetalentcrowd Full timeSenior Marketing Recruitment Specialist at The Talent Crowd Lead the planning, development, and activation of the paid and earned social media strategy across an impressive portfolio of well-known brands for a huge agency. Directing brand, market and audience research and its translation into meaningful insights for the creative and client services...
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Resource Planning
40 minutes ago
United Kingdom Brite Recruitment Ltd Full timeIn this newly created role as a Resource and Scheduling Manager you will be responsible for identifying fundamental asset management & planning issues, bringing rigorous analytical thinking in to the business and support the business to run more efficiently and maximise field based engineering resource. Not only does this role offer a competitive...
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Head of Business Planning
5 days ago
United Kingdom Silverdrum Full timeJoin a dynamic media agency as a Planning Manager (Brand), across a luxury automotive account. You’ll drive the performance of a major account within the automotive industry, focusing on creating personalized consumer relationships to boost brand equity and sales. The role requires a mix of planning and client leadership abilities and will suit...
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Planning Performance Lead
22 hours ago
United Kingdom Wander Full timeRole : Programmatic User Acquisition Lead | global apps Experience : High level of experience using DSPs and advertising platforms to generate installs for iOS and Android apps We are seeking a highly skilled and experienced Programmatic User Acquisition Lead to join the team of one of the world's finest sports betting and media brands where you will...
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Digital and Insight Manager
49 minutes ago
United Kingdom Harnham Full timeDigital Insights Manager Peterborough – Full time in office A growing retail company is seeking a Digital Insights Manager to join the team! This company is looking to add to the Analytics and is seeking someone skilled across SQL and GA4 to look at all the digital marketing and website analytics. You would be responsible for moving data to the...
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Digital and Insight Manager
51 minutes ago
United Kingdom Harnham Full timeDigital Insights Manager Peterborough - Full time in office A growing retail company is looking for a Digital Insights Manager to join the team! This company is looking to add to the Analytics and is seeking someone skilled across SQL and GA4 to look at all the digital marketing and website analytics. You would be responsible for moving data to...
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Market Insights Manager
4 days ago
United Kingdom Pentland Brands Full timeWe are looking for a Market Insights Manager who is passionate about the power of insights and the value it brings to a business. You will help us answer questions like “where are my opportunities to grow”, “how am I performing” and “who is my consumer” via holistic market understanding and excellent analysis, brought to life through creative...
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IT Support Analyst
3 weeks ago
United Kingdom Insight Investment Full timeInsight Investment is looking for an IT Helpdesk Analyst to join the team in London. In this role, you will provide customer service, application support, change management oversight, release management, business continuity planning, incident management, vendor management and user access control and provisioning. Provide a proactive and quality Helpdesk...
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IT Support Analyst
3 weeks ago
United Kingdom Insight Investment Full timeInsight Investment is looking for an IT Helpdesk Analyst to join the team in London. In this role, you will provide customer service, application support, change management oversight, release management, business continuity planning, incident management, vendor management and user access control and provisioning. Provide a proactive and quality Helpdesk...
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Senior Category Insights Manager
5 days ago
United Kingdom HiPP Organic (UK) Full time1 Organic baby food brand (Euro Monitor International 2023) with a global brand worth of over €1Bn With 125 years of expertise in feeding babies, HiPP is a proud family baby milk, food & care business whose purpose is to nurture future generations with products they can trust to be the best from nature, whilst also being the best for nature. HiPP has...
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Senior Manager
4 weeks ago
United Kingdom SATS Ltd. Full timeSenior Manager, Strategic Sourcing (Logistics & Warehouse) Position Senior Manager, Strategic Sourcing (Logistics & Warehouse) Company SATS Contract Type Permanent Working Hours 8:30 AM - 5:30 PM Function Purchasing/Inventory/Material & Warehouse Management Location SATS Inflight Catering Centre 1, 20 Airport Boulevard, Singapore 819659 About SATS –...
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Communications and Insight Manager
2 weeks ago
United Kingdom City & Guilds Group Full timeAs the Senior Communications & Insights Manager, you will lead our efforts in crafting impactful communications campaigns rooted in research and driven by a deep understanding of the policy environment. You will play a key role in influencing stakeholders, shaping policy agendas, and positioning City & Guilds as a leader in skills development. You will...
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Customer Excellence Manager
4 days ago
United Kingdom Insight Select Full timeThis range is provided by Insight Select. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Insight Select Covering all levels of temporary, contract and permanent positions across business operations Customer Excellence Manager / Full time /...
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Performance Manager
19 minutes ago
United Kingdom Inventum Group Full timeJob Title: Performance Manager VP/AD Location: London Working type: Hybrid Salary range: £90K-£100K We are partnered with and international Investment Bank who are looking for a Performance Manager to join their Wealth Management Team at VP/AD level. In this role you will be responsible for the coordination and execution of financial planning and...
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Data Lead for Performance
4 weeks ago
United Kingdom Lorien Full timePerformance Lead We are currently hiring for a Performance Lead to join one of our Insurance Clients on a 6-month contract. Hybrid- occasional travel to Redhill office Be the custodian of the performance and planning data set to support management of all client’s specific business metrics and KPI s – this includes Service Levels, Backlog management,...
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Data Lead for Performance
3 weeks ago
United Kingdom Lorien Full timePerformance Lead We are currently hiring for a Performance Lead to join one of our Insurance Clients on a 6-month contract. Hybrid- occasional travel to Redhill office Be the custodian of the performance and planning data set to support management of all client’s specific business metrics and KPI s – this includes Service Levels, Backlog management,...
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Information Technology Help Desk Analyst
3 weeks ago
United Kingdom Insight Investment Full timeInsight Investment is looking for an IT Helpdesk Analyst to join the team in London. In this role, you will provide customer service, application support, change management oversight, release management, business continuity planning, incident management, vendor management and user access control and provisioning. Role Responsibilities Provide a proactive...
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Information Technology Help Desk Analyst
3 weeks ago
United Kingdom Insight Investment Full timeInsight Investment is looking for an IT Helpdesk Analyst to join the team in London. In this role, you will provide customer service, application support, change management oversight, release management, business continuity planning, incident management, vendor management and user access control and provisioning. Role Responsibilities Provide a proactive...
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Manager - Policy, Planning and Performance
3 weeks ago
United Kingdom Edwards Lifesciences Full timeFor over 50 years, the Critical Care business within Edwards Lifesciences (NYSE: EW) has operated at the intersection of groundbreaking medical innovation and improved patient care. Put simply, we exist because we’re committed to creating a world where every patient who should be monitored will be monitored with smart technology. As Critical Care...
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Senior Communications
3 weeks ago
United Kingdom City & Guilds Full timeAs the Senior Communications & Insights Manager, you will lead our efforts in crafting impactful communications campaigns rooted in research and driven by a deep understanding of the policy environment. You will play a key role in influencing stakeholders, shaping policy agendas, and positioning City & Guilds as a leader in skills development. You will...