Administrator network

2 weeks ago


London, United Kingdom EmergencyMD Full time

Position Type : Fulltime Permanent
Work Schedule: Monday to Friday
First Truck Centre, doing business as Velocity Truck Centres, has an exciting opening for a Warranty Administrator at our Surrey branch. Be a part of a team that takes trucking to the next level of quality and professionalism.
Compensation Plan
Competitive base Salary(D.Company-paid extended health coverage that includes medical, dental, and vision coverage.
Basic life insurance, disability, and wellness programs.
Employer-paid technical training as required.
Excel Spreadsheet Preparation & Data Mining.
Reviewing Metrics and Key Performance Indicator tracking (KPI's).
Coaching & Training Service team members on warranty concepts and applications.
Vendor and VVG Training, Policies and Standard Operating Procedures; Administration
Organize, process, review, and follow up on warranty claims with a one-touch approach, efficiently through completion within a reasonable time frame for multiple manufacturers.
Ensure claim legitimacy and adherence to Warranty agreements and company policy.
Resubmits all rejected claims promptly or receives authorization to write off.
Follow up and negotiate with vendors for fair and reasonable payment of outstanding claims.
Ensures proper training so all required parts are tagged with mandatory OEM required information and shipped or scrapped accordingly.
Strong knowledge of concepts and practices of warranty claim management
Excellent office administrative skills with proficiency in the use of computers, computer applications (e.g. Excel, Word, Outlook), and industry specific software
Asset Qualifications
Post secondary education or training in a related discipline.
Basic knowledge of or quickly acquire the ability to identify automotive/truck parts and components.
Relevant Mechanical trade qualifications or technical aptitude
First Truck Centre, doing business as Velocity Truck Centres is a leading organization that offers full-service dealerships that assist with all truck needs, including truck parts, servicing, and collision repairs for all truck makes.
For more information about everything Velocity Truck Centres, please visit our website.


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