Residence Advisor
2 weeks ago
Embark on a memorable summer with EF Education First, a trailblazer in international education, as we invite you to join our dynamic student Residence Team. This summer role isn't just a job; it's a gateway to a vibrant community, an opportunity to bridge cultures, and a chance to transform lives, including your own.
EF ’ s mission is opening the world through education.
A career with EF combines the support and opportunity of a large international organisation, with the spirit and energy of a small business. We look for thinkers and doers – creative, collaborative, and motivated people who are excited by education, communication, and travel. When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries. In the UK and Ireland, our core presence is felt at our international language campuses and summer schools, where we welcome students from around the world to participate in language learning and cultural exchange. Whoever you are, whatever you are passionate about—we welcome you and encourage you to open the world through education.Your Role
EF Manchester has an exciting opportunity for a responsible and energetic individual to support the Residence Team during the summer season. Your mission: ensure international students have a memorable and safe living environment throughout the summer. This role is a 4-12 week position running throughout June, July and August 2024 , on a fixed term contract and with permanent opportunities available afterwards.
Responsibilities
- Meeting and greeting new students on arrival and informing them of rules
- Assisting with checking in & taking students to rooms
- Maintain safe and comfortable environment by taking appropriate action in the event of student misconduct, addressing concerns with relevant school staff
- Undertake provided basic first aid training and be ready to give appropriate assistance where required or contact medical/emergency services where necessary
- Ensure standards of rooms and quality of services are maintained by conducting weekly building and room checks using provided tool/form
- Carry out nightly curfew checks for under 18s on rotation
- Assisting students with problems and queries
- Manage and report welfare issues relating to students in residence
- Take responsibility for fire safety and familiarise self with evacuation procedures
- Ensuring that residence rules are being adhered to and report all issues to residence manager
- Participate in regular emergency phone duty as per rota
- P romote and r un activities for residence students
- Reminding departing students of leaving date & procedures
Requirements
- Given the on call nature of the position, a flexible, hands-on approach to nature & hours of work undertaken is essential
- Highly motivated, energetic, positive
- Customer service orientated, friendly & approachable manner
- Able to remain calm under pressure & to diffuse potentially difficult situations
- Sensitive to needs of international students living away from home
- Excellent communicator with students, colleagues, and external clients
- Attention to detail, organised & thorough
- Clear DBS check and two references
- Right to work in the UK
Why you will love EF Manchester
- Continuous professional development for all staff
- Work in a truly international environment
- Ambition is nurtured and fast-tracked career enhancement opportunities are provided
- Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition
- Global career opportunities
- External trainings on safeguarding and mental health first aid
- Subsidised catering outlets
- This is a residential role, so accommodation provided
‘ ‘ Able to meet and work with a large number of interesting people from different cultures’’
‘ ‘I worked with some amazing people at EF and made friends for life’ ’
“I really appreciated being given the responsibility of looking after students while they were in a different country far from home .”
‘’You are encouraged to take on as many challenges as possible, which helps you progress as a professional.’’
‘’Excellence in customer service - lovely staff and good training.’’
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EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment.
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