Head of

1 month ago


Cowbridge Vale of Glamorgan, United Kingdom On Full time

As On's Head of Manufacturing Quality, a key player in the sourcing organization for the premium quality vision, you will be responsible for driving On's manufacturing quality projects and quality improvements across all product categories.
You are passionate about premium product quality. You inspire our team to think beyond the status quo, you inspire our manufacturing partners to strive for quality excellence.
Monitor customer return and warranty claim data and communicate the quality picture, insights and key risks to the relevant teams in the organization
- Drive quality projects and improvement actions with key stakeholders towards higher customer satisfaction and lower warranty rate
- Own the Manufacturing Quality Manual, capitalize best practices and lead the implementation across product categories
- Standardize quality processes to eliminate quality risk while improving team collaborations
- Build a network of a quality audit team and drive quality performance across all production sites.
- Build strong relationships within our team and with our manufacturing partners and inspire a culture of premium quality
- Build strong, effective relationships with key stakeholders, to ensure sufficient support for the success of the projects
- Anticipate and evaluate product risk at development stages
An entrepreneurial and open mindset, an eagerness for differentiation and a natural push for manufacturing excellence
- 10+ years of experience in sourcing or manufacturing (across in-house and/or OEM environments) of high performance products
- You have 'deep' experience driving quality excellence
- You will be based in Vietnam, with frequent travel to Zurich, Indonesia and China; our working language is English
We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.
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