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Support Services Co-Ordinator

4 months ago

Windlesham Surrey, United Kingdom Gordon Murray Group LTD Full time

The Service and Warranty Co-Ordinator will be primarily responsible for workshop job card, warranty claim administration, supporting supplier recovery activities and supporting day to day activities of the Gordon Murray Automotive service center workshop in Windlesham Surrey.
Process warranty claims received from Gordon Murray Automotive (GMA) service centres.
Create, administrate, and complete internal service workshop, work orders. (Reporting Service Centre KPIs.
Co-ordinate supplier warranty recovery in conjunction with the Quality Department.
Manage the warranty claim data base.
Liaise with GMA service centres and support warranty parts returns.
Co-ordinate customer vehicle collections.
Liaise with GMA parts department to support warranty and service repairs.
Administrate internal Purchase Requestions to support workshop activities.
Liaise with Team Travel for Technical Support Engineers travel.
Support the GMA technical Training academy.
Support Service Campaign and Recall administration.
Previous experience in Automotive at Dealership or Head Office environment.
Computer literate
Microsoft Office suite.
Strong planning, good follows up skills, meticulous in detail.
Flexible approach to working hours.
Organised, persuasive, resourceful, flexible, ambitious, self-directing, passion for delivering objectives, comfortable challenging existing processes.
Competitive Base Salary
Private Medical Scheme
Life Assurance
Holiday Loyalty Bonus Scheme
Enhanced Personal Pension Plan
Enhanced Maternity & Paternity Pay
Cycle to Work Scheme
Employee Recruitment Referral Incentive Scheme
Gordon Murray Group is committed to equal employment opportunities regardless of age, sexual orientation, gender, pregnancy, religion, nationality, ethnic origin, disability, medical history, race, marital status, genetic information or parental status. We strive to promote a workplace that celebrates diversity and encourages individuals to express their opinions and beliefs.