Travel Specialist

2 months ago


London, United Kingdom Harrington Recruitment Full time

The Tender Specialist has an active participation with the UK and wider sales team to push and grow business, ensuring customer requirements and expectations are met by the Company.
Help wider business critical tasks such as KPI reporting, tender project management and submissions, Product Notifications and Customer Stock Control Management.
Assist Contracts Administration Manager in organising Tender Kick-Off meetings with the wider commercial organisation to ensure team alignment.
Assist with the data review, submission and collation of Key Performance Indicator reports to business partners with the requirements defined by the Field Service Manager and Contracts Administration Manager.
Deploys Lot Switch notifications to customers and submits data to the local and HQ teams as required.
Acts as a mentor for new starters within the team and ensures training is completed in line with the on-boarding plan assigned by HR / Product Marketing & Application Manager to the minimum acceptable standards required.
Develops, implements and provides training to Internal & External customers.
Understands the unique medical technology, application and maintenance of the Company’s products.
Provides technical and scientific support for the installation, implementation and maintenance of the clinical system range at customer sites, assisting in evaluation and validation of assays as and when required.
Complaint handling, analysis and action including resolving technical product / service issues.
Provides remote (e.g. telephone, online) support to both Internal & External customers.
Provides technical / scientific support during product evaluations & automation projects.
Ensures compliance with the Code of Ethics, the Quality Management System, the Company Policies and the Corporate Procedures.
Bachelor’s in Biomedical Science or Similar Experience in Clinical Diagnostics is a bonus
~ Good level of English
~ MS Office
~ SAP / C4C knowledge an advantage
~ 70% of travelling required with overnight stays


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