Home-Based Telephone Account Manager

2 months ago

Leeds, United Kingdom Interface Recruitment UK Full time

Account Manager
Education Requirements - none but ideally degree educated
Experience Requirements - Health / Public sector related account management
Qualifications - none / commercial exposure
Responsibilities - To account manage and nurture plus develop new accounts
Skills - Account management - relationship building
Group Flexible Pension Plan; 25 days holiday, Birthday day leave, Private Healthcare; Life Insurance; Salary sacrifice – Cycle to Work Scheme; Gym, insurance and mobile phone discounts
Our busy office on the outskirts of Leeds has seen massive growth over the last year and thiscontinues due to ongoing success.
Are you brilliant at building relationships and making connections? We are blessed with amazing customers who support the most vulnerable in society. We need somebody who can help to keep them on track, be a good listener, help out with any issues. Develop new accounts Working with existing customers strengthens our new business work – we have a wealth of real-world experience to call on. When an account manager wins a new customer, we look after them and nurture, as such they stay with the org for the long term.
Account managers are constantly helping one another. It’s one of the factors which sets this sales team apart
Our sales team is incredibly stable – our longest-serving member has been with us for 15 years. We need people who share this long-term vision: patience, tenacity in solving problems, utter trustworthiness.
Integrity: Our Co is steeped in public service values. We need account managers who can live these values and who want to belong to a supportive, successful sales team. We need people with drive, good humour and commercial nous.
We are the market leader in case management and workflow systems for local authorities, with particular expertise in Social Care and Education Management systems that make a real difference to people’s lives by helping professionals to co-ordinate their activities.
We are also an accredited ‘Best Company’ and genuinely care about our employees, paying excellent salaries and offering a full range of benefits. These include private healthcare, pension, gym, mobile phone and insurance discounts and a generous bonus scheme.
We’re not all about the ‘9 to 5’, we pride ourselves on being a flexible employer. To define, negotiate and agree commercial terms for orders, and to actively participate in the negotiation of new contracts with the support of System C legal advisors.
To have a sales target against which you are partly remunerated and to work effectively towards this.
To account manage a number of existing ‘live’ customer sites and to develop these to their full potential utilising a range of products/services.
To represent the Co to both customers and prospective customers, and to do this at a senior level, for example by working with customer and prospective customer Directors, to further the interests of the company.
Working to ensure customer satisfaction with products/services at all times
Plan/carry out/support local marketing activities to agreed budgets and timescales and integrate personal sales efforts with other organized marketing activities; Respond to and follow-up sales enquiries using appropriate methods.
Report regularly to the Business Development Director on progress and status of each account in the territory including any prospective orders and any customer satisfaction issues. Persuasive and credible in a sales context
Must exercise good commercial judgment to protect the company’s interests, in written formats (e.g. bids) and in dialogue with customers
Excels at establishing and building meaningful relationships – external
Success in establishing and building appropriate relationships – internal
Will be required to travel and stay overnight, to carry out the role effectively
Full UK Driving Licence required #J-18808-Ljbffr

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