People Development Manager

2 weeks ago


United Kingdom Lawyers On Demand Full time

People & Development Manager
Our People & Development team are a key part of our business in being responsible for looking after all our teams of working lawyers, paralegals and non-lawyers whilst they’re representing LOD on assignment with our clients.
You’ll be representing the People and Development team as part a team working to ensure we select, onboard, and retain top quality individuals for a variety of LOD clients. The role will be varied and will cover a range of responsibilities including onboarding, day to day care and development as well as delivering on a learning and development plan.

Onboarding: Leading on the induction process and HR processes for all lawyers, paralegals and non-legal staff starting and leaving assignments for LOD client. Line management and on-assignment care and development: You’ll have line management responsibility for your lawyers and paralegals, in addition to coordinating on the day-to-day care and development of our senior lawyer pool. You’ll be involved in variety of conversations including rate/salary negotiations, day to day queries and assisting on any learning and development opportunities.
Troubleshooting: Linked to your day-to-day role in supporting the team, you’ll use your initiative to assist in troubleshooting and solving problems across a range of issues and will use creative commercial problem solving to identify solutions and execute them.
You’ll be responsible for escalating any key commercial issues to senior members of the client account team and working with them to ensure the right solution is delivered quickly and efficiently.
Learning and development: Working with the Head of People & Development to structure and implement career development frameworks as well as delivering.
Projects: Assisting the People and Development team on projects as they arise. Examples have included lawyer events, training, system enhancements.
Operations: Driving excellence in operations across the People & Development team and connecting those operations into the wider business. Authentic and clear communication skills, emotional intelligence and the ability to build and maintain relationships both internally and externally.
A genuine interest in the changing legal market and in ensuring that our LOD lawyers and clients receive the best possible experience throughout their dealings with us.
Ideally have some understanding of the legal or other professional services sector
Be creative and open-minded yet not afraid of using data and processes.
LOD is the leading flexible legal service provider across seven locations in the UK, US, Asia and Australia. We are both changing the way in which clients buy legal services and providing talented lawyers with a new way of working.
We’ve achieved some of the fastest growth in our sector by creating and leading a new professional service category. That growth continues as we launch new services, responding to the way our lawyers want to work and clients want to engage them. LOD has caught the imagination of the changing legal marketplace for ‘new law’ services. We now have a team of around 600 lawyers and consultants of the highest quality working with an inspiring client list from globally recognised multinationals to start-ups. So, working in the HQ team offers you a chance to shape how things are changing in the legal industry. By joining us, you can not only be part of a high growth business, but you can also influence the transformation in the legal sector.



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