Manager of Performance Management

3 weeks ago


Croydon Cambridgeshire, United Kingdom SPAMEDICA LTD Full time

Ensuring that all colleagues have the right support in place to excel and develop new skills
Annual pay reviews and increases.
~33 days holiday (including bank holidays)
~ Continuous Training and Development Programme

To be the CQC Registered Manager for the hospital.
To be part of a dynamic and growing team that is empowered to make decisions that mirror those values of SpaMedica in delivering the highest quality of eye healthcare.
Some travel across the Area as part of the Area Management Team and continue to share best practice.
The quality of care delivered at the site against recognised standards
Rota and develop a multi-disciplinary team to meet the levels of service and activity for the hospital
Lead on incidents, safeguarding alerts and referrals and complaints
Staff management and performance
Manage the performance of consultant surgeons that work from your site to ensure SpaMedica continues to deliver the highest calibre of clinical services and customer service
Maintain relationships on a regular basis with the local CQC team
Ensure that regulations used by CQC are maintained, monitored and notifications submitted as required
Ability to analyse data and act upon it, using bespoke systems and MS Office products to an intermediate level
Resilience to manage difficult conversations and complaints
All of SpaMedica's hospitals inspected by the CQC have been rated as ' Good ' or ' Outstanding ,'
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