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Aftersales - Parts & Service Advisor
1 week ago
Aftersales - Parts & Service Advisor | Wednesbury | Full Time - £37.5 hours per week | £12-£13 per hour
Are you a dedicated professional with a passion for the automotive industry?
Our client is seeking a dedicated professional, like you, to join their expanding team.
The company excels in outfitting new and used commercial vehicles with state-of-the-art cranes, creating a dynamic and challenging work environment. With 30 years of industry-leading experience, they stand at the forefront of their field.
Their comprehensive services cater to the commercial vehicle and waste industries, offering everything from equipment supply and hydraulic installations to remote control systems, servicing, mobile testing, and certification.
Are you the right person for the job?
- Previous experience in a similar role within the automotive or commercial vehicle industry
- Parts/service experience within truck/plant machinery sector
- Strong interpersonal and communication skills
- Excellent organisational abilities with keen attention to detail
- Understanding of hydraulic systems and remote control systems is a plus
What will your role look like?
- Provide exceptional customer service, addressing inquiries and ensuring customer satisfaction
- Oversee the inventory, ordering, and distribution of parts
- Schedule and manage service appointments, liaising between customers and service technicians
- Offer technical assistance and advice on hydraulic installations, remote control systems, servicing, mobile testing, and certification
- Booking service jobs
- Taking orders for parts
- Checking stock in and out
- Reading parts manuals to identify required parts
- Setting up an online parts shop
- Ensuring engineers have the necessary parts for their jobs
What can you expect in return?
- Pension scheme
- Onsite parking
- Employee assistance programme
- Free uniforms and necessary PPE
- Use of a company vehicle when applicable
What's next? It's easy Click “APPLY” now We can't wait to hear from you
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