Project Installation Technician
4 weeks ago
Deadline Date: 03 May 2024
Requirement Title: CSU NW - Technician (Technical Support)
Location: Northwood, Great Britain
Full time on-site: Yes
Total Scope of the request (hours): 1200
Required Start Date: 17-JUN-2024
End Contract Date: 31-DEC-2024
Required Security Clearance: NATO Secret
Duties and Role
Assist the provision of enterprise level support to resolve customers' technical problems, principally responding to trouble tickets generated through the IT Service Management (ITSM) ticketing system;-
Assist timely allocation of resources and co-ordinates the response in the resolution of incidents, in line with the current Service Level Agreement (SLA);-
Support the day-to-day System Administration (SA) of the Hardware (HW) and Software (SW) of the currently fielded version of MS Windows Server, MS Windows Workstation and other locally installed COTS applications;-
Support SA of the HW and SW of the print server and user's access to networked printers;-
Assist the execution of the AIS Core Release Management program to include rollout and rollback planning and execution;-
Prepare and maintain operational documentation for system software. Advise on the correct and effective use of system software;-
Create reports and proposals for improvement. Check that problems are managed in accordance with agreed standards and procedures. Contribute to the investigation and diagnosis of problems, working with users, other staff and suppliers as appropriate;-
Assist Head (AIS Core) with the development of technical input for future project planning, development of troubleshooting SOPs and development of the Disaster Recovery/Business Continuity Plans;-
Assist Head (AIS Core) in the execution of the CIS Support Unit (CSU) Disaster Recovery/Business Continuity Plans;-
Assist Head (AIS Core) in the development of a training plan for cell personnel to achieve a high level of technical knowledge of assigned equipment, ensuring quality of service and continuity of technical skills;- Provide assistance to the Operations Centre (OPCEN) led Incident Management Process, including the auditing of tickets allocated within your designated area of responsibility (AOR);-
Establish, supervise and execute proper preventive maintenance plans;-
Ensure all technical and service oriented documentation pertaining to assigned systems, interconnections, supporting cable plant etc. is prepared, properly stored and kept up-to-date;-
Ensure Configuration Control data is reported to relevant sections in a timely manner;-
Provide technical guidance on all AIS Core equipment to subordinate technicians of the cell. Lead troubleshooting efforts on AIS Core equipment when needed;-
Provide assistance and technical advice to other staff of the CSU for all aspects of systems supported by the cell;-
Assist in the operation and maintenance of all Audio, Video, VTC and related systems;-
Contribute to local Service Asset and Configuration Management procedures;-
Keep the CSU Northwood Duty Technician apprised of any unexpected developments, including reasons why a particular incident cannot be resolved and forecast for resolution;-
Maintain a close liaison with other sections, technicians and engineers within CSU Northwood as required to deliver level 1 and 2 support.-
Stay abreast of technological developments relevant to the area of work;-
Performs other duties as may be required.
NATO Secret security clearance
Higher vocational training in a relevant discipline with 3 years post-related experience. Or a secondary educational qualification with 5 years post-related experience;-
Three years of general experience in the following IT areas: System Administration of MS Windows Server, Active Directory, MS Exchange Server, Broad and sound technical knowledge of IT Systems. Practical experience in diagnosing deficiencies in networks and associated equipment;-
Expertise in the installation and maintenance of system software such as operating systems, data management products, office automation products and other utility software;-
Knowledge of the day-to-day support, operation and control of all equipment within an IT network infrastructure. Includes data backup and restore, production of network performance statistics, provision of network diagnostic information and site surveys;-
Experience in reviewing system software updates and identifying those that merit action. Tailor system software to maximise hardware functionality. Install and test new versions of system software; Ability to investigate and coordinate the resolution of potential and actual service problems.-
Experience of working within a customer support environment;-
Broad and in-depth experience of the ITIL framework of Service Management (Project management experience), Configuration Control and Asset Management;-
Knowledge of VMWare, VDI or other virtualization technologies;-
Experience of MS WSUS and EMS Server, Print and File Servers, Microsoft Operating System imaging techniques, HW and Software troubleshooting;-
Knowledge of policy, procedures, and organisation of NATO CIS;-
ITIL Foundation Certificate;-
MCSA or MCSE Certificate;- Demonstrable evidence in maintaining knowledge of advances in IS engineering;-
Post Graduate diploma in an IS engineering related subject;-
Member of a recognized professional body or institution; -
Prior experience of working in an international environment comprising both military and civilian elements; -
Knowledge of NATO responsibilities and organization, including ACO and ACT.
#J-18808-Ljbffr
-
Project Installation Technician
1 month ago
United Kingdom Swire Renewable Energy Full timeSwire Renewable Energy is looking for skilled Authorised Technicians to join us in upcoming offshore projects across Europe and the UK. The scope of the projects available includes blade repairs, LEP installation, LPS exchange, and laminate repairs on Senvion MM82 models. Requirements for these opportunities at SRE include: - Available to work in UK...
-
Project Installation Technician
1 month ago
United Kingdom Swire Renewable Energy Full timeSwire Renewable Energy is looking for skilled Authorised Technicians to join us in upcoming offshore projects across Europe and the UK. The scope of the projects available includes blade repairs, LEP installation, LPS exchange, and laminate repairs on Senvion MM82 models. Requirements for these opportunities at SRE include: - Available to work in UK...
-
Installations Project Supervisor
1 day ago
United Kingdom Project Start Recruitment Full timeOur client has been providing adaptations to homes for over 20 years building support to local authorities, social landlords, and private sector clients. Attend site regularly to advise fitter/operatives on technical and finishings to each project. Attend pre/post inspections, checking finishings and reporting any unforeseen works to the contract team for...
-
Electrical Installations Technician
2 days ago
United Kingdom Teleios Recruitment Full timeJoin to apply for the Electrical Installation Technician role at Teleios Recruitment Ltd Join to apply for the Electrical Installation Technician role at Teleios Recruitment Ltd Sign in to save Electrical Installation Technician at Teleios Recruitment Ltd . Title: Installation Engineer / I&C Technicians. Shift / Hours: Full-Time Monday to...
-
Electrical Installation Technician
2 days ago
United Kingdom Teleios Recruitment Full timeJoin to apply for the Electrical Installation Technician role at Teleios Recruitment Ltd 3 weeks ago Be among the first 25 applicants Join to apply for the Electrical Installation Technician role at Teleios Recruitment Ltd Save this job with your existing LinkedIn profile, or create a new one. Save this job with your existing LinkedIn profile, or...
-
Project Management Officer
1 week ago
United Kingdom Association for Project Management Full timeProject Manager (Fibre / Cabling) GBP48,000 - GBP50,000 + Training + Progression + Static + Overtime Berkshire (Ideally located: Are you a Project Manager from an IT, Fibre or Cabling background looking to work for a well-established and innovative business who are offering progression routes into more senior and technical positions?On offer is a single...
-
Project Manager Fibre
1 week ago
United Kingdom Association for Project Management Full timeProject Manager (Fibre / Cabling) GBP48,000 - GBP50,000 + Training + Progression + Static + Overtime Berkshire (Ideally located: Reading, Theale, Basingstoke, Newbury, Aldermaston, Burghfield, Wokingham, Bracknell) Are you a Project Manager from an IT, Fibre or Cabling background looking to work for a well-established and innovative business who are...
-
Demo & Installation Technician
4 weeks ago
United Kingdom MOLSON GROUP LTD Full timeBE SUPPORTED. BE DEVELOPED. BE REWARDED. We are recruiting for a Demo & Installtion Technician to join our Sales team in Scotland. Main Responsibilities: Support the sales team with technical and applications advice on the our crushing and screening brands (Finlay and Evoquip) Conduct pre-demonstration site visits to qualify machine(s) and customer...
-
United Kingdom Association for Project Management Full timeProject Manager, Network Infrastructure Installation and Security, Project Manager, Network Infrastructure Installation and Security, COR5686 An exceptional opportunity awaits an experienced and technically proficient Network Infrastructure Project Manager to join a rapidly expanding company. The successful candidate will primarily work remotely, with...
-
Satellite TV Technician/Installer
3 weeks ago
United Kingdom Vsrconsultants Full timeOur Satellite TV Technicians/Installers are responsible for multiple customer visits daily which could include completing site surveys, installing satellite equipment, ensuring a quality broadband internet connection and educating our customers. A successful Satellite TV Installer/Technician will have the following: Excellent written and verbal...
-
Installation Manager
1 week ago
United Kingdom Project Start Recruitment Full timeInstallation Manager (Commercial & Domestic Gas) They have been providing buildings support to local authorities, social landlords, NHS trusts and private sector clients for over 40 years. they have a proven track record of delivering successful mechanical, electrical and security services and solutions to our commercial and domestic clients, with whom we...
-
Projects CAD Technician
1 month ago
United Kingdom Hydrasun Limited Full timeWe are focused on supporting the energy transition through our workinthe oil and gas, renewable energy, general industrial and marine industries worldwide. We are recruiting for an experienced CAD Control and Instrumentation Designer who will be responsible for translating C&I Engineering requirements into workable technical designs / solutions for...
-
Project Manager
2 weeks ago
United Kingdom T & D Glazing And Installation Limited Full timeProject Manager - Cladding and Facades Installations Company: T&D Glazing and Installation Limited Are you keen on leading significant facade and cladding installation projects? We're excited to announce that T&D Glazing and Installation Limited is looking to expand our team. We are searching for three dedicated Project Managers to help drive success in...
-
Mechanical Installation Manager
1 month ago
United Kingdom Harland & Wolff Full timeWe are seeking a highly Mechanical Manager/Supervisor to oversee the maintenance and operation of our main machinery, shaft alignment, props, and engines. The successful candidate will be responsible for managing a team of mechanical technicians, ensuring that all equipment is properly maintained, and implementing best practices to optimize performance and...
-
Mechanical Installation Manager
1 month ago
United Kingdom Harland & Wolff Full timeWe are seeking a highly Mechanical Manager/Supervisor to oversee the maintenance and operation of our main machinery, shaft alignment, props, and engines. The successful candidate will be responsible for managing a team of mechanical technicians, ensuring that all equipment is properly maintained, and implementing best practices to optimize performance and...
-
Installation Manager
1 week ago
United Kingdom Project Start Recruitment Full timeInstallation Manager (Commercial & Domestic Gas) They have been providing buildings support to local authorities, social landlords, NHS trusts and private sector clients for over 40 years. they have a proven track record of delivering successful mechanical, electrical and security services and solutions to our commercial and domestic clients, with whom we...
-
Installation Project Supervisor
5 days ago
United Kingdom Petrofac Full timePetrofac is a leading international service provider to the energy industry, with a diverse client portfolio including many of the world’s leading energy companies. We design, build, manage and maintain infrastructure for our clients. We recruit, reward, and develop our people based on merit regardless of race, nationality, religion, gender, age,...
-
Installation / Project Engineer (Senior)
4 days ago
United Kingdom Subsea 7 Full timeWe are Subsea7, a global leader in the delivery of offshore projects and services for the energy industry. We make offshore energy transition possible through the continuous evolution of lower-carbon oil and gas and by enabling the growth of renewables and emerging energy. Onshore or offshore, embark on a journey of opportunities, continuous learning and...
-
Mechanical Installation Manager
1 month ago
United Kingdom Harland & Wolff Full timeJob Description We are seeking a highly Mechanical Manager/Supervisor to oversee the maintenance and operation of our main machinery, shaft alignment, props, and engines. The successful candidate will be responsible for managing a team of mechanical technicians, ensuring that all equipment is properly maintained, and implementing best practices to optimize...
-
Mechanical Installation Manager
1 month ago
United Kingdom Harland & Wolff Full timeJob Description We are seeking a highly Mechanical Manager/Supervisor to oversee the maintenance and operation of our main machinery, shaft alignment, props, and engines. The successful candidate will be responsible for managing a team of mechanical technicians, ensuring that all equipment is properly maintained, and implementing best practices to optimize...