Quality, Risk

1 month ago


Chiswick Greater London, United Kingdom BSI Companies Full time

Digital User Experience Lead page is loaded Digital User Experience Lead
Apply locations Chiswick time type Full time posted on Posted Yesterday job requisition id JR0012840 Great that you're thinking about a career with BSI
We are looking for a Digital User Experience Lead to join our BSI team.
The User Experience (UX) Practice covers the development and improvement of client-centric journeys across BSI’s Group digital properties, ensuring that the experiences are optimised for delivery across channels and meet relevant KPIs. The Digital User Experience Lead will act as the bridge between our external agency and internal teams, to implement and translate the digital brand into the key user experiences for the marketing ecosystem. Also, as a Digital User Experience Lead, you will be working with stakeholders under the guidance of the Head of User Experience to support and advocate the redesign of the brand and how it delivers to BSIs clients by applying user-centric methodologies
BSI is a market-leading, globally renowned organisation and, as the UK’s national standards body, our role is to help improve the quality and safety of products, services, and systems by enabling the creation of standards and encouraging their use. From business continuity to recycling waste, from medical devices to the exploration of space, we help businesses embed the habits of excellence so that they perform better, manage their risks more effectively, and achieve sustainable growth and in doing so we touch the lives of many across the globe.
Plan and conduct user research and competitor analysis
Interpret data and qualitative feedback
Conduct usability testing and usability acceptance testing
User experience expert with a history of identifying and driving improvements across multichannel client journeys.
Extensive experience in digital experience design, and relevant tools, in global organisations
Exposure to emerging best practice tools and methodologies for User Experience and Digital
Voice of client implementation
Understanding of business metrics and the ability to translate company goals and objectives into digital experiences.
User research and usability testing
Information architecture analysis and recommendations
Digital visual design best practices
Third-party and agency resource management
Ability to multi-task and manage several projects at once.
We offer a highly competitive starting salary with 27 days annual leave with the opportunity to increase this to 32 days, company-paid private medical insurance, an excellent company-contributed pension scheme, and a wide range of flexible benefits that you can tailor to suit your lifestyle.
#LI-HYBRID
Our Excellence Behaviours: Client-centric, Agile, Collaborative. They help us ensure that BSI is a great place to work and a highly successful business.
Our focus on Innovation in the way we support the COVID 19 effort, continue to deliver to clients and adapt through agile working methodologies are helping us navigate these unique times. We are still recruiting especially in areas that are Client facing and Business Development , and you can find vacancies advertised on Workday – Career – Find Jobs. We are conducting Virtual Interviews and Inductions, it’s amazing how positively people are embracing new ways of working and staying connected. Today, we're a global business services organization, respected world over for the development of standards; assessment of management systems; testing and certification of products and services; providing software solutions; and the delivery of training courses.



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