Customer Service Specialist

1 month ago


Braintree Essex, United Kingdom Market 36 Full time

Market 36 Recruitment are currently recruiting for a Circular Services Specialist for our client based in Essex on a permanent basis. This is a remote based position with a requirement to attend the office in Braintree or Blackfriars once monthly.

The successful candidate will be reporting to the Head of Sales, the purpose of this role is to develop strategic relationships with sector colleagues and customers to promote Circular Services and win new service and product business. The goal will be to establish Circular Services into all existing sector customers, then grow each opportunity to its maximum potential.

Roles & Responsibilities:

* Focusing initially on the podium customers and systematically working through them all to identify the quick wins and short to medium term strategies required for achieving that goal

* Working closely with the sector account manager and client director to ensure an account plan is in place and drive growth accordingly.

* Attending all sector meetings and reviews as the trusted expert and report on progress yiy make and remove barriers as you go.

* You will be allocated a sector which will be your primary focus; however other tasks are expected of you from time to time to promote and develop Circular Services in general.

Experience, Knowledge & Qualifications:

* Strong track record in consultative solutions sales that covers the commercial and operational elements of providing an end-to-end asset disposal service.

* Experienced in services & remarketing solutions for end of first use technology products ranging from workplace, networking, mobility & data centre devices.

* Graduate level or equivalent education

* Able to take an opportunity from inception all the way through the sales cycle, managing RFI, RFP process and preparing responses and contractual documentation.

* Comprehensive understanding of Circular Services, solutions and internal processes used in the delivery of end-to-end services.

* Commercial, financial and legal understanding of relevant aspects affecting ITAD industry.

Working hours are Monday - Friday 09:00 - 17:00 with regular travel to company and customer locations.

In return our client offers a salary from £35,000 basic per annum + OTE.

Market 36 Recruitment Ltd cover a variety of sectors including Commercial, Industrial, Engineering, and HR & Finance. We take pride on building strong working relationships with local employers and candidates



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