ICT Programme Manager

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

POSITION OVERVIEW:

The Cabling Infrastructure & Technologies team is responsible for designing and implementing ICT infrastructure to support a portfolio of corporate offices. The team is focused on operational excellence across all aspects of the project delivery process to provide our customers with a seamless IT delivery experience. The ICT Programme Manager will be responsible for delivering quality assurance/quality control inspection programs for Infrastructure Cabling, WiFi & Audio Visual.

WHAT YOU'LL DO:

• Collaborate with internal and external stakeholder teams to facilitate deployment of ICT infrastructure to include telecom spaces (i.e. MPOE, MDF, IDF), pathways, horizontal/backbone cabling, OSP cabling, racks, network equipment, WiFi and Audio Visual
• Attend project meetings as necessary to review progress
• Review ICT design consultant onsite observation (OSO) reports during the execution phase of projects
• Review LVC quality, adherence to ICT specification, identify and resolve defects
• Conduct site visits during the execution phase to undertake final inspection and User Acceptance Testing (UAT) on Cabling Infra, WiFi and Audio Visual
• Generate and report corrective action/remediation plans
• Identify and respond to high-priority issues rapidly, effectively action and close all customer complaints and defects
• Encourage continuous improvement by documenting vendor performance, identifying root cause trends and conducting Lessons Learned to mitigate future recurrence
• Track and review post project documentation (i.e. test results, As-Installed drawings, Warranty) to achieve project closure
• Travel 35% to review in flight projects and attend business meetings as necessary

WHAT YOU'LL NEED TO SUCCEED:

• BICSI Certification or internationally recognized equivalent
• 5+ Years’ experience in delivery and coordinating corporate office fit outs from design concept through to deployment/construction and close out
• 5+ years Information and Communications Technology (ICT) design experience
• 5+ years of working experience with Audio Visual, WiFi, fiber optic components, copper cabling, and interconnect products, technologies, and standards
• 5+ years of experience in Quality Assurance methodology and tools
• 5+ years of ICT Program/Project Management
• Ability to travel

PREFERRED QUALIFICATIONS:

• Prince2 or PMP certified
• Possess excellent verbal and written communication skills, attention to detail, and maintain high quality standards
• Ability to simultaneously work and manage multiple projects, prioritize & consistently deliver results in ambiguous, complex, and fast-paced environment
• Experience in communicating with end-users, technical teams, and senior management to collect requirements, articulate features, technical designs, and strategy to name a few
• Experience of Revit, Auto-CAD, Bluebeam or other Computer Aided Design Tools

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For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in EOS ’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

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If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

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